Collection Officer
3 weeks ago
**About MASSAED**:
- Follow up and collect on all overdue invoices from customers in a timely manner, achieve targets assigned by the department on daily basis.
- Act on Collection Reports initiated by Supervisor after his review and comments.
- Handle number of calls/contact (as per department provided) & follow-up on customer’s commitment to pay.
- Identify un-contactable/skip customers and follow up with the help of operations team.
- Take the legal actions against the unpaid customers with the coordination of operation and sales team and follow up until receiving the required amount.
- Prepare daily / weekly progress report.
- Review collection MIS (receivable reports) to measure own effectiveness, productivity & efficiency.
- Client reception at showroom
- Provide proper and prompt feedback to finance manager.
- Any other important information which will help streamlines the process & reduces loss risk.
- Undertake any other duties as required by the department from time to time.
- All other duties and responsibilities as assign
**Qualifications**:
- Atleast 5 years of experience in the same role
- Good writing and communication skills in Arabic and English
- Knowledgeable of SAP, MS Excel, MS Outlook
- Solid background in customer service
- Ability to strike a delicate balance between service and collections roles
- Flair for consistent achievement of productivity and performance targets with high motivational levels
- Ability to handle stress that may evolve due to constant target pressures and collections follow-ups, which may become monotonous after a sustained period of time
**Salary**: AED5,000.00 - AED7,000.00 per month
Application Question(s):
- What is your salary expectation?
- Years of experience as Collection Officer
- Are you knowledgeable in SAP?
**Language**:
- Arabic (required)
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