Guest Service Agent

8 months ago


Ajman, United Arab Emirates Wyndham Garden Ajman Corniche Full time

**Job Title**: Guest Service Agent (Russian Speaker)

**Location**: Wyndham Garden Ajman Corniche, Ajman, UAE

**Department**: Front Office

**Reports to**: Front Office Manager

**Job Summary**:
**Key Responsibilities**:
Guest Interaction: Greet and welcome guests with a warm and professional demeanor. Handle guest check-ins and check-outs efficiently.

Customer Service: Provide excellent service and ensure guest satisfaction by addressing their needs and resolving any issues promptly.

Communication: Assist Russian-speaking guests by providing information about hotel services, amenities, and local attractions in their native language.

Reservations: Manage and process guest reservations, cancellations, and modifications accurately.

Billing and Payments: Handle billing processes, process payments, and ensure accurate charges and credits to guest accounts.

Problem Resolution: Address and resolve guest complaints and concerns, escalating issues to the Front Office Manager when necessary.

Information Sharing: Provide information about hotel facilities, services, and local attractions. Offer concierge services such as arranging transportation and booking tours.

Record Keeping: Maintain accurate records of guest interactions, transactions, and feedback.Team

Collaboration: Work closely with other departments to ensure a seamless guest experience.

Communicate effectively with housekeeping, maintenance, and food and beverage teams.

Multitasking: Handle multiple tasks efficiently in a fast-paced environment.

**Qualifications**:
Language Proficiency: Fluency in Russian and English is mandatory.Experience: Previous experience in a customer service or hospitality role is preferred.

Education: High school diploma or equivalent. A degree or diploma in hospitality management is a plus.

Skills: Excellent communication and interpersonal skills.

Technology: Proficiency in using computer systems.

Availability: Willingness to work flexible hours, including weekends and holidays.

Benefits:Competitive salary Accommodation and meals provided.

Health insurance provided.

**How to Apply**:
Wyndham Garden Ajman Corniche is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Application Question(s):

- Are you able to speak Russian Fluently ?



  • Ajman, United Arab Emirates Wyndham Hotels & Resorts Full time

    **Job Description: Guest Service Agent (Russian & English Speakers)** **Location**: Wyndham Garden Ajman Corniche (4-Star Hotel) **Position Overview**: Wyndham Garden Ajman Corniche is seeking to hire **two Guest Service Agents**—one fluent in **Russian** and one fluent in **English**—to join our team. As a Guest Service Agent, you will be the first...

  • Royal Service Agent

    5 days ago


    Ajman, United Arab Emirates Accor HQ Full time

    **Royal Service Agent** The Royal Service Agent is the heartbeat of the hotel operation. They will process all external and internal calls either by redirecting calls or assisting the caller. The Royal Service Agent will take ownership of the callers request and ensure follow up according to the hotel's standards. They will serve as a liaison for guests...


  • Ajman, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23096383 **Job Category** Rooms & Guest Services Operations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...


  • Ajman, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23154123 **Job Category** Rooms & Guest Services Operations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...

  • Call Center Agent

    7 months ago


    Ajman, United Arab Emirates Service Experts Full time

    We are looking for a passionate Call Center Agent who’ll provide strategic and practical advice to our company’s client to have a better experience of our services and products. **Key Responsibilities**: - Providing introductory information to new customers - Ensuring that customers are satisfied with products, services, and requests - Obtain and...

  • Front Desk Agent

    7 months ago


    Ajman, United Arab Emirates Ajman Hotel Full time

    **Position: Front Desk Agent** At Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help...

  • Front Desk Agent

    2 weeks ago


    Ajman, United Arab Emirates Ajman Hotel Full time

    **Position: Front Desk Agent** At Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help...

  • Reservations Agent

    7 months ago


    Ajman, United Arab Emirates The First Group Full time

    Overview: The First Group Collection portfolio of six operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and...

  • Front Desk Agent

    1 week ago


    Ajman, United Arab Emirates Accor HQ Full time

    **Front Desk Agent** First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **What is in it for you**: - Employee benefit card offering discounted rates at Accor worldwide - Learning programs through our...

  • Reservations Agent

    7 months ago


    Ajman, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23207153 **Job Category** Reservations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation...

  • Reservations Agent

    2 weeks ago


    Ajman, United Arab Emirates caravana alzorah Full time

    We’re looking for an outgoing and organized reservation sales agent to help manage the high volume of inbound inquiries and to close sales with potential clients. - Ensure all reservations are processed in a pleasant, professional, and efficient manner - Act as the primary liaison between the guest and the company - To prepare work schedules according to...


  • Ajman, United Arab Emirates RAMADA HOTEL Full time

    As a Guest Relations Executive, you will play a pivotal role in ensuring the highest level of guest satisfaction during their stay at Wyndham Hotels Ajman. You will be responsible for creating a warm and welcoming environment, anticipating guest needs, and exceeding expectations. Your exceptional communication skills and attention to detail will contribute...

  • Reservations Agent

    2 weeks ago


    Ajman, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 22122930 **Job Category** Reservations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation...

  • Leasing Agent

    6 months ago


    Ajman, United Arab Emirates The Mall Ajman Full time

    Position**:Leasing Agent** Salary**:AED 5000 plus 5% commission** Company**:The Mall - Ajman** Note: If you meet the requirements below; kindly send your CV to infoATthemallajDOTcom **Leasing Agent responsibilities include**: - Presenting properties and provided amenities in a positive light to prospective tenants - Leasing Agent for property owners and...

  • Travel Agent

    7 months ago


    Ajman, United Arab Emirates AL NAKHEEL TRAVEL AND TOURISM L L C Full time

    **Job Title: Travel Agent** **Location**: Ajman, UAE **Company**: Travel agents Al nakheel travel and tourism LLC Are you passionate about travel and helping others create unforgettable experiences? Join our team at [Insert Company Name] as a Travel Agent in Ajman, UAE. As a Travel Agent, you will be responsible for assisting clients in planning and...

  • Real Estate Agent

    5 months ago


    Ajman, United Arab Emirates Aliyas Real Estate Full time

    **Role Description** This is a full-time on-site role for a Real Estate Agent located in Ajman Emirate, United Arab Emirates. As a Real Estate Agent, you will be responsible for facilitating the purchase, sale, and rental of properties, conducting market research, and providing guidance to clients on real estate transactions. **Qualifications** - Strong...

  • Travel Agent

    7 months ago


    Ajman, United Arab Emirates Emirates Express Business Man Services Full time

    We are looking for a Travel Agent, who is passionate about traveling. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services. **Responsibilities** - Plan and sell transportations,...

  • Real Estate Agent

    3 months ago


    Ajman, United Arab Emirates Makani Real Estate L.L.C Full time

    Are you passionate about real estate and eager to help clients find their dream properties? If you're looking for an opportunity to join a dynamic team, **Makani Real Estate** is the place for you! We’re seeking motivated and enthusiastic real estate agents to join our team and provide exceptional service to our clients. Whether you're an experienced...


  • Ajman, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 22164901 **Job Category** Rooms & Guest Services Operations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First...

  • Reservation Agent

    2 months ago


    Ajman, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24194861 **Job Category**Reservations **Location**Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates, 8833 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests,...