General Manager
4 days ago
A General Manager - Restaurants (In-charge of F&B in hotel) is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
**What will I be doing?**
As a General Manager - Restaurants (In-charge of F&B in hotel), you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A General Manager - Restaurants (In-charge of F&B in hotel) will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
1. Must have entrepreneurial skillset
2. Needs to drive the marketing of all F&B with the support of the commercial team.
3. The person in his capacity would need to ensure a "perfect host" Environment to all the F&B guests.
4. This person will need to be fully aware of the F&B market in Sharjah, the competitive set and benchmark concepts in Dubai and Abu Dhabi.
5. Visually inspects and takes corrective action to ensure that all facilities in the restaurant looks appealing and attractive to guests.
6. Responsible for evaluating, responding to and taking necessary action regarding guest comments relating to F&B operations of the hotel with timely resolution of challenges guest have faces with the highest level of professionalism.
7. Should have a good knowledge about creating and implementing, promotions, packages to increase revenue and customer satisfaction.
8. Responsible in being Collaborative with all hotel departments to achieve an overall hotel goal.
9. Responsible for the set-up of the restaurant in accordance with Hilton standards of performance. To have good knowledge of the departmental objectives and come up with ideas and implementation on how to achieve them.
10. Develop Dishes with the Executive chef in all restaurants and banqueting of the hotel.
11. To be able to understand and explain all financial report related to the department. To have a good knowledge of business level at all times
12. To control all cashiering practices and to proceed to regular check on micros, during serving period, controlling item postings, covers, discounts.
13. Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies. To ensure that par stock levels are correctly maintained and requisitions are completed to the set standard.
14. Responsible for maintaining cleanliness and organization of department operating and storage areas.
15. Responsible for initiating, developing and implementing operating standards designed to improve department's performance.
16. To maximize revenue through sales and increase average check through up-selling training and motivational techniques. To be fully aware of the hotel's licensing, fire and health and safety regulations, and to ensure that all team members are fully trained.
17. Must have worked in the UAE previously in similar position
18. Must have a track record in upmarket casual positioning of restaurants
19. To carry out spot checks on staff on food and beverage, daily specials and promotions within the hotel. To attend Food and Beverage and various other meetings.
20. Thorough knowledge of restaurant operations and preparation techniques. Knowledge of beverage operations and maintain an effective beverage cost.
21. Strong mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements.
22. Ability to access and accurately input information using a moderately complex computer system. To assign areas of responsibility to each individual throughout service.
23. To organize team members breaks following business level controlling time. To check standards of team members on personal hygiene and grooming.
24. Able to manage operations of hotel lounge and room service.
25. Focus on revenue generation with proactive sale of F&B offerings.
26. Train, coach, mentor, guide F&B talent in creating a succession plan for the department.
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