Head User Support

The Role 1.Responsible for the user operation of Keeta Drone in the Middle East, including user relationship maintenance, user demand analysis, etc. 2.Responsible for formulating and executing user operation strategies to improve user satisfaction and loyalty. 3.Responsible for effective communication with users, solving user problems and complaints, and...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

***: A Technical Customer Support professional with working knowledge implementing basic troubleshooting and change management techniques. Effective communication skills with a strong customer service focus. Ability to provide user support and conduct basic training lessons that meet client requirements. Familiar with permission and notification management...

We are seeking a highly skilled and knowledgeable **Microsoft Dynamics 365 Business Central Power User** to support and drive the effective use of our Business Central ERP system. As a Power User, you will serve as the in-house expert and liaison between departments, ensuring optimal system performance and utilization. This role involves a deep understanding...

This is a full-time on-site role as an End User Support Specialist located in Dubai. The End User Support Specialist will be responsible for providing technical support for desktop computers and printers. The End User Support Specialist will also be responsible for troubleshooting and repairing computer hardware. **Qualifications** - Technical support and...

The Role The Head of IT & Systems is a senior leader responsible for managing the company's IT infrastructure, systems, and Call Centre. This role includes strategic planning, implementation of technology solutions, and supporting operational efficiency and growth. The position oversees IT professionals and Call Centre teams, ensuring optimal use of...

**Job description** An exciting job opportunity for IT Support professional !!!! - Immediate Joiners - You should be an immediate joiner, either in Visit Visa or a cancelled Visa. **Responsibilities**: Providing IT assistance to staff in our Dubai and Abu-Dhabi offices. - Training end-users on hardware functionality and software programs. - Resolving...

The Role **General Details Location**: Dubai, UAE Department: Head of IT Reports to: Finance Director Job Outline: This role will play a pivotal role in overseeing all aspects of our information technology infrastructure and systems, with a specific focus on warehouse and distributions management systems, eCommerce, CRM solutions and Digital Transformation....

**_Job Description:_**: - _offering support to business users remotely and at the location of our customers_ - _managing and solving claims in the ticketing system or via telephone and remote assistance_ - _management, maintenance and fault diagnosis in the SW and HW area of user equipment_ - _building a knowledge base and optimizing service...

Role**:Head of Accessibility, UX and UI** Division**:Assessment & Qualifications Delivery** Location**:London, Oxford, Manchester, Rotherham, UK; Chennai or Bangalore, India; Dubai** Salary**:£70,000 - £80,000 plus target bonus of 15%** **About Pearson**: At Pearson we ‘add life to a lifetime of learning’ so everyone can realise the life they...

Company Description SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. **Job Description**: PRIMARY RESPONSABILITIES: - As the Deputy...

**AlGooru is hunting for the next generation of Product talents!** **We’re looking for a Head of Product** **A bit about us** **Main responsibilities** - Gather feature requests and collect product feedback from different internal and external sources - Identify product gaps and schedule releases accordingly - Define AlGooru’s agile methodology taking...

**Key Responsibilities**: - Install, configure, and troubleshoot computer hardware, software, and peripherals. - Diagnose and resolve technical issues related to network connectivity, software functionality, and hardware malfunctions. - Collaborate with other IT team members to escalate and resolve complex technical problems. - Maintain and update...

**Position: Game User Support** **Job Location: Business Bay, Dubai** **Work Timings: 9AM to 6PM (Monday to Friday)** - Responsible for integrating and analyzing the needs of App Users and feeding them back to the technical team. - Discuss with the technical department to confirm specific improvement methods for relevant content - Record and follow up on...

Key Accountabilities - Accountability: Transforming the IT function while managing growth, cost, and service targets. - Team Management: Lead, mentor, and develop a high-performing IT team, ensuring the smooth and efficient functioning of technology systems to support the warehouse and distribution operations, eCommerce platform, and customer relationship...

**Key Responsibilities**: **Technical Support**: - Respond to and resolve user issues related to hardware, software, and networking. - Provide remote and on-site support for technical problems. - Diagnose and troubleshoot technical issues to determine the root cause and implement solutions. **System Maintenance**: - Perform regular system updates,...

**Duties and Responsibilities**: - Oversee the implementation, maintenance, and enhancement of the company’s IT infrastructure and systems. - Lead the IT department in planning and executing technology initiatives that drive business growth and efficiency. - Develop and implement IT policies and procedures for company data and IT systems. - Ensure...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

**Roles and Responsibilities**: - Installing and configuring computer software, printers, and scanners - Troubleshoot users’ day to day IT issues. Basic support of network issues - Responding in a timely manner to service issues and requests - Providing technical support to users Setting up accounts for new users - Maintain IT asset...

**The Opportunity**: **The Responsibilities**: Provides leadership and coordination in the Library’s data driven assessment initiatives. Provides leadership and coordination in the development, implementation, communication, outreach of programs and initiatives associated with a vibrant and evolving user experience with Zayed University Abu Dhabi and...