IT Technical Assistance to Users

_Job Description:_:- _offering support to business users remotely and at the location of our customers_- _managing and solving claims in the ticketing system or via telephone and remote assistance_- _management, maintenance and fault diagnosis in the SW and HW area of user equipment_- _building a knowledge base and optimizing service interventions_-...

January 30, 2024 - Posted by: admin - Categories: **Responsibilities**: - Assist in troubleshooting technical issues and provide timely resolutions. - Document and track technical inquiries and resolutions in the ticketing system. - Collaborate with technical teams to escalate complex issues as needed. - Assist in testing and quality assurance activities...

January 30, 2024 Posted by: admin Categories:Responsibilities: Assist in troubleshooting technical issues and provide timely resolutions. Document and track technical inquiries and resolutions in the ticketing system. Collaborate with technical teams to escalate complex issues as needed. Assist in testing and quality assurance activities for technical...

We are currently seeking Arabic-speaking IT graduates with basic software knowledge to join our team as Intern. This entry-level position is ideal for individuals who have a passion for technology and a willingness to assist end-users with software-related inquiries. In this role, you will play a crucial part in providing support and ensuring a positive user...

**IT Technician Job Description Template** IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them. **IT Technician Responsibilities**: - Installing...

This is a full-time on-site role as an End User Support Specialist located in Dubai. The End User Support Specialist will be responsible for providing technical support for desktop computers and printers. The End User Support Specialist will also be responsible for troubleshooting and repairing computer hardware.Qualifications Technical support and...

Location: Dubai, GurgaonAbout the role:The UX Designer will play a pivotal role in understanding user needs, defining intuitive workflows, and creating engaging interfaces that cater to the unique preferences and behaviours of African consumers. This role requires a blend of creativity, empathy, and technical expertise to deliver seamless digital experiences...

Location: Dubai, GurgaonAbout the role:The UX Designer will play a pivotal role in understanding user needs, defining intuitive workflows, and creating engaging interfaces that cater to the unique preferences and behaviours of African consumers. This role requires a blend of creativity, empathy, and technical expertise to deliver seamless digital experiences...

The IT Technical Support role is pivotal in ensuring the smooth operation of the information technology systems within a FastMoving Consumer Goods (FMCG) company. This position involves providing technical assistance and support to users troubleshooting hardware and software issues and maintaining IT infrastructure to maximize productivity and minimize...

The IT Technical Support role is pivotal in ensuring the smooth operation of the information technology systems within a FastMoving Consumer Goods (FMCG) company. This position involves providing technical assistance and support to users troubleshooting hardware and software issues and maintaining IT infrastructure to maximize productivity and minimize...

Project descriptionReputed bank in UAE is urgently looking for a resource to support for CX leads in Retail bankingResponsibilities Able to produce and exercise rigorous test procedures and recognize errors Ensure all journey designs are customer centric and respond to client feedback and needs Undertake and present user experience research to feed...

Project descriptionReputed bank in UAE is urgently looking for a resource to support for CX leads in Retail bankingResponsibilities Able to produce and exercise rigorous test procedures and recognize errors Ensure all journey designs are customer centric and respond to client feedback and needs Undertake and present user experience research to feed...

The IT Technical Support role is pivotal in ensuring the smooth operation of the information technology systems within a FastMoving Consumer Goods (FMCG) company. This position involves providing technical assistance and support to users troubleshooting hardware and software issues and maintaining IT infrastructure to maximize productivity and minimize...

The IT Technical Support role is pivotal in ensuring the smooth operation of the information technology systems within a FastMoving Consumer Goods (FMCG) company. This position involves providing technical assistance and support to users troubleshooting hardware and software issues and maintaining IT infrastructure to maximize productivity and minimize...

The _**Sr. ServiceNow Developer / ServiceNow Lead**_ will work as part of a team to assist in the development, configuration, and maintenance of the ServiceNow platform. They will collaborate with other developers and business analysts from internal and/or vendor side to understand business needs and translate them into ServiceNow solutions. They will ensure...

**Responsibilities**: - System Administration: - Install, configure, and maintain servers, workstations, and network devices. - Monitor system performance and identify and resolve issues. - Perform system backups and disaster recovery procedures. - Manage user accounts and permissions. - Network Administration: - Design, implement, and maintain the...

Qualifications Strong leadership with the ability to manage, train, motivate and influence 3PL key user and end user team;Passion and self-management to learn new things, strong interesting to build warehouse system technical mastery;Proactive, have ownership, able to follow through system issues with good logic thinking;Can speak and write in English;Have...

Qualifications Strong leadership with the ability to manage, train, motivate and influence 3PL key user and end user team;Passion and self-management to learn new things, strong interesting to build warehouse system technical mastery;Proactive, have ownership, able to follow through system issues with good logic thinking;Can speak and write in English;Have...

Qualifications Strong leadership with the ability to manage, train, motivate and influence 3PL key user and end user team;Passion and self-management to learn new things, strong interesting to build warehouse system technical mastery;Proactive, have ownership, able to follow through system issues with good logic thinking;Can speak and write in English;Have...

1)The duty of the technical assistants is to **scan the certificates and upload the data of the students to NSDL portal and other related work**.Answering telephones and taking messages. 3) Providing technical assistance with equipment operation. Cleaning of technical equipment. Setting equipment parameters. 4) Typing up reports for the company manager....