Concierge
6 months ago
**Job Number** 23178271
**Job Category** Rooms & Guest Services Operations
**Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
W Dubai - The Palm is a place to experience life, to open doors, and open minds. We share our guests’ passions to explore their free-spirited nature and provide them the space to do so. If you’re ready to be a part of it, then we invite you to explore a career with W Hotels.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**About the role**
As the Concierge for W Dubai The Palm, you will be meeting and greeting our guests. You will be responsible for confirming reservations, advise guests on all aspects of their stay and assist them with their queries and needs. Such as recommending attracting, places of interest and coordinating with the wider Welcome team.
For this role, you should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive till their departure.
**About you**
- Previous experience as Concierge
- UAE experience
- Provide excellent customer service and attention to details
- Experience in managing reservations
- Excellent communication skills (via phone and in-person)
**What we can offer you**
- A highly competitive salary
- Service charge
- Free meals on duty
- Free transportation to and from JVC
- Marriot discounts worldwide on food, beverage and stays for all associates
- Other local benefits
- Free accommodation with pool and fully equipped gym
- Free utility bills including 5G Wi-Fi, gas and water
- Career progression within Marriott properties
- Recognized qualifications and development opportunities
- 30 days’ vacation leave
- Flight Allowance T&C applied
- Relocation support
- Fully covered medical insurance
- Laundry Facility
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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