Ciam Integration Developer

3 weeks ago

Abu Dhabi, United Arab Emirates Nair Systems Full time

**CIAM Integration Developer**

**Location: UAE**

**Specialist Skills / Technical Knowledge, Technical Competencies Required for this role**:
**Experience with/understanding of at least four of the followings**:

- CIAM and IBM identity security access manager (ISAM/IBM verify) hands on experience with good working knowledge to handle Customization, Development, Installation, and Configuration.
- Experience with deep knowledge of Identity Management, Access Management, and Directory Services technologies (Security Directory Server) and Security Directory Integrator.
- Financial sector experience for implementation of API Protection, Micro services security, Advanced access control technologies like: oAUTH, JWT, SAML, XACML, OTP and MMFA and DevOps process integration for these.
- Good Knowledge of latest Authentication and Authorization techniques for Mobile, Web, and API
- Integration with social identity provider including UAE Pass,EFR, Sim Validation etc.
- Building and using APIs (SOAP, XML, RESTFULL, JSON etc.) along working experience of JavaScript, React, Node.js, AngularJS, Regular Expressions, HTML, and CSS in support of web

**Previous experience**:

- Minimum 5—7 years of experience in IT activities of which minimum 4 years should be in a similar role
- Must have experience of IBM identity and Security management products like ISAM /IBM verify /Tivoli etc.
- Financial sector experience will be a plus point.

**Key Accountabilities of the role**

**Operational Support**
- Follow-up and track Services, Co-ordinate Vendor Support issues, respond to service tickets in a timely fashion.
- Track, resolve and report incidents and known errors through the approved processes.
- Follow the mandatory and obligatory standards set by the management in delivering the services.
- Execute any relevant task assigned by IT senior management within timeframe agreed upon.

**Communication**
- Attend all the team meetings, one to one meetings to have a high level of communication culture.
- Prepare tasks status reports and submit to stakeholders on timely basis.

**Documentation / Process Ownership**

The incumbent is responsible take ownership, maintain & update documented processes or documentation related to his job function. In the event where processes or documentation are shared, the incumbent shall be responsible to inform the owner of any document about required changes or improvements.

**People & Attendance**
- Co-operate with the team members in a cohesive and professional manner and proactive good attendance habits and maintain the reporting hierarchy in all matters.
- The incumbent should adhere to working hours which might require working for extended hours depending on job nature and task assigned.

**Information Security**
- Maintain information security related to Bank, throughout the period of employment.
- As soon as possible, report any potential or actual risks or incidents affecting the security of information to the helpdesk.
- Maintain Risk Free/control IT environment at bank.

**Responsibilities**
- Should be technically sound on the CIAM and IBM identity security access manager (ISAM/IBM verify) with good working knowledge to handle Customization, Development, Installation, and Configuration.
- Work with vendor to install, configure and deploy CIAM (ISAM) solutions into dev, QA, UAT, and production environments and manage its integration with digital channels like Mobile banking, internet banking etc.
- Raise and follow up required change requests and tickets in service manager.
- Prepare/Review project documents related to projects and tasks for approvals.
- Gathering requirements from business users for projects, tasks, operational requests and enhancements for technical teams.
- Support for UAT of projects and tasks including preparation of documents and approvals.
- Support Go-live and post Go-live activities for assigned projects and tasks
- Support business Users to translate business requirements to Vendors (in technical steps) and vice-versa.
- Escalate issues and suggest corrective actions. Timely follow up on assigned Projects and tasks.
- Follow-up and track Services, Co-ordinate Vendor Support Issues, respond to service tickets in a timely fashion.
- Track, resolve and report incidents and known errors through the approved processes.
- Follow the mandatory and obligator/ standards set by the management in delivering the services.
- Completion of the assigned tasks to satisfy the Users' needs and within the agreed upon time parameters.
- Execute the ad-hoc instructions or provide flexibility within ethical and professional standards from line manager to achieve any exceptional business objectives, Internal IT Objectives
- Support & Manage "go-live' and post 'go-live' activities for projects and any releases to production

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