Reservations Agent

A Travel agency located in Abu Dhabi, UAE need a below criteria for a reservation officers: A reservation agent typically has a wide range of responsibilities, which can include: *Making reservations and answering questions on topics such as hotel policies or flight schedules. *Resolving customer service issues and booking new reservations when...

Tasks and Responsibilities Your tasks and responsibilities as a Hotel Reservation Agent may vary, but generally include the following: - Providing customers with information about the hotel’s accommodation options, rates, and amenities - Processing reservations, cancellations, and modifications using reservation software - Collecting and processing...

**Key Responsibilities**: - Utilize IATA (International Air Transport Association) standards and guidelines in the reservation process. **(MUST)**: - Handle airline reservations, bookings, and ticketing for customers. - Provide excellent customer service by addressing inquiries and resolving issues related to flight reservations. - Stay informed about...

Responsibilities:• Analyse all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations• Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.• Assist to book and block all...

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

**Position**: Reservations Agent (Full time #536071) **Property / Office**: Emirates Palace, Abu Dhabi **Location**: Abu Dhabi, United Arab Emirates **Responsibilities** - Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. - Ensure clients’ satisfaction and adherence to...

Restaurant Reservations Agent -Food and Beverage - Conrad Abu Dhabi Etihad Towers A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line...

Job DescriptionRoles & ResponsibilitiesPOSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document...

**Job Number** 23015169 **Job Category** Reservations **Location** Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations...

**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.Promote the Hotel’s (and IHG generally) products and services.Maintain a high level of product and service knowledge about all IHG Hotels in your region.Develop and maintain a regular pattern of calls by adhering to Signature Mystery Shopping...

**What will I be doing?** As a Sales Agent for F&B Reservations, you will serve as the first line of inquiry for restaurant reservations within the hotel. A Sales Agent is responsible for offering excellent customer service, options, and other solutions to meet guests and customer needs. Specifically, a Sales Agent will perform the following tasks to the...

We are seeking an experienced and highly skilled Reservations Manager to join our prestigious establishment. As a Reservations Manager, you will be responsible for overseeing and managing all aspects of the Reservations team. Your primary goal will be to ensure efficient and seamless reservation processes while providing exceptional customer service. This...

Diploma or bachelor's degree in hospitality management, business, or a related field. With customer service experience (hospitality experience is a plus). Excellent verbal and written communication skills. Good speaking voice. Competence in using computers and familiarity with reservation and booking system. Attention to detail. Flexible.

Employee benefit card offeringdiscounted rates in Accor worldwideLearningprograms through our AcademiesOpportunity todevelop your talent and grow within your property and across theworld!Ability to make a difference through ourCorporate Social Responsibility activities, like Planet21What you will bedoing:Consistentlyoffer exceptional, friendly and...

Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doing:Consistently offer exceptional, friendly and...

We need Reservation and Ticketing Officer, for Abu Dhabi. Must be well versed in both English and Arabic language Proven customer service experience for at least two years in the UAE is advantage Friendly, and charming personality Knowledgeable in handling POS, cash and card payment, events booking and good telephone etiquette. Knows how to handle...

What you will be doing:Consistently offer exceptional, friendly and engaging serviceEnsure the best selection for the guest and ensure revenue is maximized through up-sellingRecommend property facilities and assist guests with information and special requestsBook room reservation requests, enter rooming lists, and update accurate information in the system

Provides a friendly and personal welcome for guestsEnsures that administrative procedures never take priority over guest relationsMakes every effort to meet guests' needs to conclude a saleDeals swiftly, efficiently and sensitively to all guest requests and follows throughHelps encourage guest loyalty by developing friendly, personalized...

An Assistant Food & Beverage Reservations & Admin Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations, as well as Revenue maximization and accuracy of system information **What will I be doing?** As an Assistant Food & Beverage Reservations & Admin Manager, you are responsible...