Sales Executive

4 months ago


Dubai, United Arab Emirates Trust Travel & Tourism Full time

A **Travel Desk Sales Assistant** is responsible for supporting travel services, assisting clients with booking travel arrangements, and providing information about travel packages. They work at hotels, travel agencies, or corporate offices, often acting as a liaison between clients and travel providers (airlines, tour companies, car rentals, etc.). Here are some of their key duties: ### Key Responsibilities: 1. **Booking and Reservations**: Assist clients with booking flights, hotels, car rentals, and tours, ensuring all details are accurate. 2. **Customer Service**: Address client inquiries and provide recommendations on travel options based on their needs and preferences. 3. **Travel Documentation**: Help clients prepare travel documents like visas, passports, and insurance. 4. **Payment Processing**: Handle transactions, process payments, and issue invoices or receipts for bookings. 5. **Handling Itineraries**: Create and provide clients with detailed travel itineraries, including schedules and confirmations. 6. **Problem Resolution**: Assist clients in resolving travel-related issues, such as flight delays, cancellations, or lost bookings. 7. **Cross-Selling and Upselling**: Promote additional services, such as guided tours, travel insurance, or upgrades. 8. **Maintaining Travel Desk**: Ensure that promotional materials, brochures, and travel information are up-to-date and readily available. ### Skills Needed: - **Communication**: Strong verbal and written communication skills to interact with clients and travel service providers. - **Sales Acumen**: Ability to upsell and cross-sell travel services and packages. - **Attention to Detail**: Ensure all bookings and documentation are accurate and compliant with regulations. - **Customer Service**: Provide exceptional support to clients, addressing their concerns promptly. - **Technical Proficiency**: Familiarity with travel booking software and systems like GDS (Global Distribution Systems) or CRS (Central Reservation Systems). - **Multitasking**: Ability to manage multiple client inquiries and bookings simultaneously.

Pay: AED2,000.00 - AED3,000.00 per month

**Experience**:

- TRAVEL SALES: 1 year (required)

**Language**:

- Russian. (required)
- European languages (required)


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