Project Manager-global Tpa Implementation

2 months ago

UAE, United Arab Emirates Allianz Partners Full time

We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare and Medi24.

The International Health line of business provides international health, life and disability insurance and services, reinsurance and administration services to a wide range of customers. These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals, families and students. Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile. We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customer.

**Summary**:
Nextcare is continuously working on capturing growth opportunities and expanding its geographic footprint. The Global TPA Implementation team is dedicated to prepare and execute growth initiative.

The role of the Project Manager is to covert business leads into monetized projects followed by planning, executing, and finalizing the assigned project according to strict deadlines and within budget. The incumbent will be required to execute all project initiatives as directed by the Project Sponsor and ensure the necessary project outcomes are achieved. In this role, the Project Manager shall present himself as Nextcare’s business interface and shall be the special point of contact across all external and internal stakeholders.

**Main Tasks**:
**Pre-project phase**:

- Acts as a focal point for all new initiatives and leads/opportunities/prospects, being the pivotal fulcrum between project management team, internal parties (mainly - but not limited to - Operations, IT, Legal, Finance) and external parties.
- Ensures accountability for answering tender, RFI, RFP documents as per the standard of the company through coordination with various parties involved depending on the type of business
- Supports various activities including market analysis, business analysis, operating model design, risk assessment.
- Support in gathering necessary approvals and buy-ins to convert the lead into a monetized project

**Project Implementation phase**
- Clearly understands the project objectives, challenges, assumptions and ensures the projects are on scope, time and cost.
- Develops the statement of work, budget, project plan and schedule and communicate them effectively.
- Plans resource requirements and ensures optimum use of shared resources, as per project plan.
- Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion. This includes regular team updates on project execution, such as project status meetings, monthly project reviews, steering committees and other collaboration opportunities, both internal and external.
- Integrate best practices, project standards, procedures, and quality objectives, including metrics for assessing progress into projects and provide feedback for improvement.
- Manages handoff between Projects and the end-users, ensuring smooth implementation and troubleshooting with least operational downtime.
- Ensures proactive risk analysis and assessment of impact leading to mitigation actions
- Is accountable for deliverables within the overall program, and have the ability to prepare strong recommendation and proposal papers for Senior Management.

**Post-project implementation phase**
- Facilitates change management process within the business to ensure project benefits are ascertained.
- Continuous support to clients during the initial run phase navigating the impact and make certain a smooth transition achieving the promised KPIs/SLAs

**Other value added tasks**
- Demonstrates an ongoing commitment to professional growth in project/program management and other key areas.
- Coach and mentor less experienced colleagues across functional project management teams and within project teams.
- Support senior management in strategic topics leading to global business expansion and growth in operational markets including the creation and update of the relevant support documents
- Engage and lead continuous improvement initiatives to optimize daily tasks
- Support team manager to plan budget and resources relying on the project pipeline

27018 | Project Management | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

**Minimum Requirements**:

- Bachelor’s / Master’s Degree.
- 5+ years of relevant experience in a similar project management role, running complex programs/projects of work (both waterfall/traditional & Agile project management methodologies)
- Previous experience in Health Insurance or

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