Infrastructure Project Manager

2 weeks ago


UAE, United Arab Emirates HSBC Full time

**Infrastructure Project Manager (ID: 0000ID7V)**

**GCB 5**

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**Role Overview**:
Technology is rapidly changing, with customers wanting to interact more quickly and securely with their service providers. For HSBC Technology, the ability to deliver innovative technology, rapidly, continuously and safely, is at the heart of delivering the simpler, faster, better banking experience that our customers and colleagues expect.

Chief Technology Officer (CTO) is global team of over 9,000 colleagues across 45+ markets. We are the technical foundation of the bank and manage HSBC’s underlying hardware and systems supporting over 250,000 colleagues enabling 50+ million customers around the world. The team includes Infrastructure and Global Cloud Services & DevOps. Our infrastructure estate spans data centres, databases, middleware, external and internal Cloud and end user technologies and devices, to name a few. We also lead all the networks and help desks. We’re here to enable colleagues and customers to bank and operate in a stable, safe and secure way.

We also need to be cognizant of the impact of all these changes on DBS and HSBC, ensuring that the right level of governance, controls and reporting is in place and managed appropriately.

Project Managers are responsible to adhere to the HSBC ChangeFrameworks within their project/programme and instilling excellent project/programme disciplines within their project/programme and across Technology and the HSBC Group. The role holder has end to end responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management. They are also responsible for effective handover of the project/ programme into Business as Usual operations to support effective benefits realisation. They work closely with their respective Portfolio Manager, the Global CTO PPM Practice team and their senior stakeholders to ensure alignment of their proejct/ programme with the wider change portfolio and the Group Strategy, Values and Behaviours

The specific purpose of this role is to establish and deliver (manage / direct / track) and report progress on a number group wide projects/programmes that will ensure that HSBC meets its obligations in respect of a number of key Intrastructure Delivery capabilities.

**Principal responsibilities**
- build strong relationships with senior stakeholders within IT, Global Businesses, Finance
- work closely with their respective Portfolio Manager, the Global CTO PPM Practice team and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values and behaviour
- provide board level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions and regions
- lead end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management.
- Provide financial analysis, including being able to contextualise financial data into business activities and conclusions
- Ensure the adherence to financial processes and procedures at project/programme level, as set and communicated by HSBC Group, regulators and CTO PPM Practice.
- Own the identification and escalation of any budgetary related risks, issues and opportunities to portfolio/function as appropriate.
- Act as inspirational role model for the CTO PPM colleagues and line managers and contribute to developing its leadership talent and resourcing strategies. These efforts will help position HSBC as top provider of CTO services in each of its primary markets and achieve maximum profitability and growth.

Requirements

**To be successful in the role, you should meet the following requirements**:

- University degree is a must.
- Outstanding project and programme management experience which include communications capabilities, decision making and problem solving skills, lateral thinking, analytical and interpersonal skills.
- Excellent understanding and proven experience of Programme and Project Management methodologies including Waterfall and Agile.
- Proven experience of positive, challenging interactions with Senior Executives across the business.
- Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group.
- Change agent with proven ability of implementing large scale organizational, procedural, technology and people related change programmes.
- Proven ability to articulate complex issues concisely and in simple language to recognize to the global remit of this role.
- Strong financial analytical backgroun



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