Female Front Office Manager

4 months ago

Sharjah, United Arab Emirates Nursery Full time

We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, tours and parent services.

Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

**Responsibilities**
- Smiling, warm, friendly demeanor; able to greet parents and visitors and answer their questions.
- briefing visitors on the various sessions and other details regarding the sessions
- Engage with the customer through all sources (offline/ online)
- Ability to work with a highly diverse population.
- Calm under pressure.
- Answer incoming phone calls. Maintain a pleasant, smiling, phone voice, having telesales experience is an added advantage..
- Take and distribute phone messages; transfer phone calls.
- Excellent command of English language both spoken and written. Multi-lingual is a bonus.
- Ability to work pleasantly and professionally with teachers and to show empathy and understanding for young children and their parents.
- Highly organized and discrete. Filing of confidential and general paperwork.
- Must be computer literate and able to type; knowledge of Microsoft Outlook, Word, and, Excel is preferable
- Able to keep and disseminate the school's master calendar
- Must be discreetly able to screen visitors, use good judgment or ask if questionable
- Record all compliance documents for the nursery including but not limited to: fire drills, illness/accident forms
- Maintain daily attendance records
- Maintain extra-curricular class records'
- Inventory and ordering of office supplies
- Create and Maintain lists as needed such as: Early & After Care, Camp and School Groups, etc.
- Welcome visitors in a warm and friendly manner, and answer any questions visitors have
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Operate standard office equipment on a regular basis, including, a copy machine, and a computer
- Keep detailed and accurate records of visitor requests and of calls received
- Take inventory of supplies and restock as needed
- Maintain the general office filing system
- Maintain nursery financial accounts and balances
- handle the nursery ERP software.
- accept payments and provide receipts
- Handle nursery social media pages
- assist the nursery principal in day to day activities if necessary
- Report day to day events to the nursery director.

**Qualifications for Receptionist**
- **Attested Bachelors Degree or Higher**:

- **2-3 years of relevant experience in an office environment & communicating with customers.**:

- **Highly proficient in operating all aspects of a PC**:

- **HIGHLY PROFICIENT IS READING, SPEAKING AND WRITING ENGLISH.**:

- **The ability to communicate in multiple languages is an added advantage.**:

- **Comfortable multi-tasking and prioritizing tasks without guidance.**:

- **Excellent interpersonal skills**:

- **Punctual with strong attendance history**

**When applying, please **make sure that you mention your Place of residence, your current Visa status and your salary expectation.*

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: From AED2,500.00 per month

Application Question(s):

- Your current visa status ?
- Your salary expectation ?

**Education**:

- Bachelor's (required)

**Experience**:

- school,nursery,institute: 2 years (required)

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