Digital Marketing Executive
2 months ago
**Digital Marketing Appointment Setter & Telecaller with Admin Responsibilities**
**Company**: Space View Documents Clearance LLC
**Location**: Dubai, UAE
**Job Type**: Full-time
**Job Overview**:
**Key Responsibilities**:
**1. Appointment Setting & Telecalling**:
- Contact potential clients through inbound and outbound calls for setting appointments related to digital marketing services.
- Qualify leads by understanding their needs, answering queries, and explaining the company's services.
- Maintain accurate records of client interactions and follow-up actions in the CRM system.
- Manage appointment schedules, ensuring the team is well-prepared for client meetings.
**2. Digital Marketing Support**:
- Assist the digital marketing team by coordinating campaigns, handling client inquiries related to services, and ensuring smooth communication.
- Actively engage with leads generated from social media and marketing campaigns via calls and messages.
- Provide insights on client feedback to help the marketing team optimize campaigns.
**3. Admin Support**:
- Handle administrative tasks such as maintaining records, managing appointments, and following up on client inquiries.
- Assist in preparing reports, updating databases, and ensuring accurate documentation.
- Coordinate with other departments to facilitate smooth operations, including assisting with billing and paperwork.
- Maintain regular communication with clients to ensure satisfaction and follow-ups on completed services.
**Qualifications & Skills**:
- **Experience**: Minimum of 1 year in telecalling, appointment setting, or a similar role, preferably in the digital marketing industry.
- **Education**: High School diploma or equivalent (Bachelor’s degree in Marketing, Business, or related field is a plus).
- **Communication Skills**: Excellent verbal and written communication skills in English; fluency in other languages is an advantage.
- **Customer Service**: Strong interpersonal skills and a customer-focused mindset.
- **Organizational Skills**: Strong multitasking, time management, and administrative abilities.
- **Technical Skills**: Basic knowledge of CRM systems and office management software (e.g., MS Office, Google Suite).
- **Attention to Detail**: Ability to handle tasks with accuracy and efficiency.
- **Team Player**: Ability to collaborate with different departments, especially the digital marketing and admin teams.
Pay: AED2,500.00 - AED3,500.00 per month
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