Call Center Floor Manager

**Selfdrive.ae is hiring a **Call Center Floor Manager **who can lead our representatives to better performance and improve service quality. The call center floor manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and, analyze call center data, and focus on...

**Responsibilities**: - Analyze call center statistics and adjust processes to meet or exceed sales goals. - Lead team meetings and provide coaching and motivation to team members. - Prepare work schedules to ensure sufficient coverage. - Develop monthly, quarterly, and annual call center goals and action plans. - Ensure the team is meeting and exceeding...

Responsibilities - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...

We are looking for a skilled **Call center manager **to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. **Responsibilities** - Develop objectives for the call center’s day-to-day activities -...

Only Arab Female Call Center If you have a passion for customer service and enjoy helping others, we invite you to consider joining our team. As a call center representative, you will play a crucial role in handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an overall positive experience for our customers. Key...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

Plan and implement call center strategy - Determine targets for call center - Hire and onboard new call center employees - Answer staff questions, provide guidance and feedback to team members - Train new employees - Onboard new employees - Ensure a friendly and motivating work environment - Measure performance with KPIs such as call interruptions, calls...

Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles and tactics. **Marketing Specialist responsibilities include**: - Conducting market research to find answers about consumer requirements, habits, and...

Only Philipino FEMALE ONLY ! - Fluent in English - Females - Preferably having 2 years UAE experience in the same field - Communicates effectively with peers, superiors, customers, and vendors in written and verbal form - Comfortable and productive spending 80-90% of their time on the phone - Ability to block out distractions and listen intently to the...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Clinic Call Center Manager 3 years experience in managing Call center Prefer medical centers / clinic call center experience Establish Clinic Call center Policies and Procedure. Lead the Call Center team. Achieve Call Center sales targets Promote Clinic services through Telesales and Clients relationship Provide excellent service experience to all...

**Requirements**: - High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Responsibilities**: -...

**Job Description: Call Center/Receptionist - La Familia Medical Center** **Position**: Call Center/Receptionist **Location**: Dubai **Experience**: Medical background with Dubai healthcare experience **Responsibilities**: - Manage patient inquiries via phone, providing accurate information. - Schedule appointments and maintain organized patient...

High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Salary**: AED2,500.00 - AED3,500.00 per...

1. Customer Engagement: - Handle high inbound and outbound customer calls efficiently and courteously. 2. Service Knowledge: - Provide accurate and comprehensive information to customers, instilling confidence in their purchase decisions. 3. Problem Solving and Resolution: - Analyze and resolve customer issues efficiently and effectively. 4. Documentation...

1. Customer Engagement: - Handle high inbound and outbound customer calls efficiently and courteously. 2. Service Knowledge: - Provide accurate and comprehensive information to customers, instilling confidence in their purchase decisions. 3. Problem Solving and Resolution: - Analyze and resolve customer issues efficiently and effectively. 4. Documentation...

We are medical center located in Shaikh zayed road opposite of dubai museum. Looking for Arabic female call center agent to work with us with salary and commission. Duty timing : 11 am to 8 pm. Pay: AED2,000.00 - AED3,000.00 per month Application Question(s): - do you have previous experience in medical call center ? - Do you have your own visa...

**Job Title: Call Center Manager** **Job Overview**: The Call Center Manager oversees the day-to-day operations of the call center, managing a team of customer service representatives to ensure efficient and effective customer service delivery. The role involves leadership, strategic planning, and optimizing operational processes to achieve high-quality...

Aesthetic clinic looking for call center representative with experience on: - managing bookings in our system - calling and closing customer - propper manne on communicating with customers. - health and aesthetic knowledge - motivated and super active - others this position is only for a lady.