IT Administrator

2 months ago


Dubai, United Arab Emirates Talent Pal Full time

The Administrator, IT Services will:

- bring new innovative ideas to the university IT department.

Major Responsibilities:

- Administration of CAMS SIS and Moodle LMS, ensuring system reliability, availability, and optimal performance.
- Manage and optimize the University's online payment gateway for efficient and secure financial transactions.
- Customization and Upgrades system for both the CAMS SIS and Moodle LMS, ensuring smooth operation and improvements.
- Coordinate the integration of the CAMS SIS with other university systems, such as HR and finance, to ensure seamless data flow and consistency across platforms.
- Determining all custom coding requirements for the site creation using Microsoft.NET,.NET Core MVC, PHP & Microsoft and MySQL Server database.
- Develop and maintain WordPress website Content Management and Plugin Management

...
Customization:

- Determining the best solution based on the issue and details provided by Students, Faculties and staffs.
- Develop and maintain reports with new technologies and trends; resolve technical problems.
- Safeguarding the Website/Web-apps from viruses and security threats by best practice coding.
- Performing onsite & remote troubleshooting through diagnostic techniques and pertinent questions.
- Walk the customer through the problem-solving process.
- Record events and problems and their resolution in logs.
- Pass on any feedback or suggestions by customers to the appropriate internal team.
- Keeping a record of issues and faults along with solutions, for future reference via IT Service portal.
- Implement any other duties as assigned by Supervisor and Department Head.

PERFORMANCE CRITERIA:

- Three years experience in is Experience in a Website/Web-Apps development.
- Proficiency in English.
- Continually seek opportunities to develop self and if applicable subordinates.
- Excellent organizational abilities and customer service skills.
- Ability to operate effectively and professionally under pressure.
- Ability to collaborate and improve the quality of IT processes, services and products.
- Previous experience in education sector with CAMS SIS and LMS systems with IT Database management technical skills.

SPECIFICATIONS:
EDUCATION:

- Current level of education of the individual.
- Preferred level of education
- Bachelor's degree

EXPERIENCE:

- 3+ Years of Experience (Preferred Education Sector)

COMPETENCIES:

- PHP
- .Net Core, MVC C#
- MySQL
- Microsoft SQL

This job has been sourced from an external job board.


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