Guest Relation Officer

3 weeks ago


Dubai, United Arab Emirates Aircay Holiday Homes LLC. Full time

Job Title: Guest Relationship Officer

Company: Aircay Holiday Homes Dubai

Location: Dubai, UAE

About Us:
Aircay Holiday Homes Dubai offers luxurious holiday accommodations, striving to provide exceptional guest experiences. We're seeking a Guest Relationship Officer to join our team.

Job Summary:
We're looking for a highly organized and guest-focused individual to manage check-in/check-out processes, inspect properties, and ensure seamless guest experiences.

**Responsibilities**:

- Conduct efficient check-in/check-out processes for guests
- Inspect properties to ensure cleanliness and maintenance standards
- Manage guest relations, addressing queries and concerns
- Coordinate with housekeeping and maintenance teams
- Resolve guest issues promptly and professionally
- Maintain property inventory and report damages
- Drive to properties for inspections and guest services (own car required)
- Update guest information and reservation details
- Preferred: Holiday homes experience

**Requirements**:

- 1-2 years of experience in hospitality or holiday homes
- Valid UAE driving license and own vehicle
- Excellent communication and interpersonal skills
- Ability to work independently and under pressure
- Strong problem-solving and organizational skills
- Flexibility to work varied shifts, including weekends and holidays
- Basic computer skills (e.g., property management software)

Preferred Qualifications:

- Previous experience in holiday homes or short-term rentals
- Knowledge of Dubai's geography and attractions
- Additional languages (e.g., Arabic, Russian)

What We Offer:

- Competitive salary
- Opportunities for growth and development
- Dynamic work environment
- Flexible scheduling

How to Apply:
Send your CV to:
Pay: From AED3,000.00 per month



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