Guest Relations Officer

3 weeks ago


Dubai, United Arab Emirates EMIRATI ONE Full time

We are looking for a Guest Relations Officer to provide high-quality service to our showroom in Downtown, Dubai.

In this role, you should be an excellent communicator who can stay positive when facing difficult situations and can go the extra mile to make sure the guests are satisfied. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.

**Responsibilities**:

- Welcoming guest in a friendly and professional way
- Prepare the welcome drinks for the guest - that includes coffee (latte, cappuccino, espresso)
- Anticipate guest needs and build rapport with customers
- Addressing and escalating customer complaints
- Ensure compliance with health and quality standards - by keeping the place clean.
- Answering telephone, direct, screen calls, taking and relaying messages
- Other hospitality and clerical tasks

**Requirements**:

- Proven experience as a Guest Relations Officer or same role
- Pleasing personality
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills

**Salary**: AED2,500.00 - AED3,500.00 per month



  • Dubai, United Arab Emirates Andaz Dubai The Palm Full time

    Summary Guest Relations Officer has to efficiently balance all tasks while maintaining meaningful interactions with guests during their stay. GRO is responsible for special preparation prior to guests’ arrival according to their preferences and through continuous communication with relevant departments. On a daily basis, Guest Relations Officer is...


  • Dubai, United Arab Emirates Grand Hyatt Dubai Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your guests at the time of arrival. The Guest Relations Officer is responsible to assist the Front Office team in managing the guest relations department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing,...


  • Dubai, United Arab Emirates Guest RelationHost Full time

    Guest Relations/ Host - Unlock Holiday Homes Do you want to join the company that is the future of travel accommodation, do pre openings excite you, do you want to leave a mark of the hospitality landscape, then we are looking for you. We are looking to ''UNLOCK YOUR POTENTIAL" Unlock Holiday Homes, Dubai is an indigenous start up and we are looking for the...


  • Dubai, United Arab Emirates MINOR Hotels Full time

    As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues...


  • Dubai, United Arab Emirates TASC Outsourcing Full time

    **Guest Relations Officer responsibilities include**: - Welcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services **Responsibilities** - Proven experience as a Guest Relations Officer - Familiarity with hospitality industry standards -...


  • Dubai, United Arab Emirates Al Rimal Group Full time

    We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. **Responsibilities** - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with...


  • Dubai, United Arab Emirates Anantara Full time

    Company Description Anantara Downtown Dubai Hotel invites you to an elegant sanctuary at the centre of the UAE’s most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain, Dubai Opera, and the impressive tower itself. Choose complete convenience for easy exploration...


  • Dubai, United Arab Emirates Mercure Gold Hotel Full time

    **Responsibilities**: - To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner. - Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating...


  • Dubai, United Arab Emirates SmartStay Full time

    Guest Relations Officer at SmartStay At SmartStay, we’re changing the game in Dubai’s hospitality scene with our exceptional approach to managing holiday homes. Our focus is on providing 5-star guest experiences and ensuring every stay is unforgettable. We believe that delivering outstanding service leads to glowing reviews and, most importantly, keeps...


  • Dubai, United Arab Emirates LEO INTERNATIONAL HRC Full time

    **Job description** We at **LEO International HR Consultancy** are seeking a **Guest relation officer** for our Hotels and Hospitality client in UAE. Your attention to detail and commitment to providing a pleasant environment for guests will contribute to the overall satisfaction and reputation of the property. **Responsibilities** - Review arrival lists...


  • Dubai, United Arab Emirates Mercure Gold Hotel Full time

    **Responsibilities**: - To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner. - Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating...


  • Dubai, United Arab Emirates TASC Outsourcing Full time

    Proven experience as a Guest Relations Officer Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills **Salary**:...


  • Dubai, United Arab Emirates LUX B N B VACATION HOMES RENTAL L.L.C Full time

    **Description** We are looking for a Guest Relations Officer to provide high-quality service to our **_holiday home guests_**. You will go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...


  • Dubai, United Arab Emirates LUX B N B VACATION HOMES RENTAL L.L.C Full time

    **Description** We are looking for a Guest Relations Officer to provide high-quality service to our **_holiday home guests_**. You will go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...


  • Dubai, United Arab Emirates The Grooming Company Full time

    **Job brief**: We are looking for a Guest Relations Officer to provide high-quality service to our salon customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...


  • Dubai, United Arab Emirates The Pink Tribe Recruitment Co. Full time

    We are hiring for a Guest Relations officer, who would be responsible for greeting staff, managing admin related roles, and staff. **Salary**: AED7,000.00 - AED10,000.00 per month


  • Dubai, United Arab Emirates HAPPY SEASON HOLIDAY HOMES Full time

    VISA, Apartment, Health insurance, Transportation costs COVERED. We are looking for an outstanding Guest Relations Manager who is passionate about turning moments into memories for our guests and ensuring that they have an exceptional guest experience. Guest Relations Manager duties and responsibilities - Respond to any questions, needs and desires of...


  • Dubai, United Arab Emirates MINOR Hotels Full time

    Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction. - Facilitate an efficient arrival and departure formality for all guests. - Assist guest in resort activity enquiries/requests. - Ensure that established levels of guest service are maintained at all times within the reception area. -...


  • Dubai, United Arab Emirates Connect Resources Full time

    We are looking for Guest Relations Officer (Male/Female) for one of our clients. Location: Palm Jumeirah, Dubai Working Hours: 11 + 1 Hour Break Weekly 1 day off (rotational) **Duties & Responsibilities**: - Manage internal communications with our operations team and external communications with our guests. - Learn the Ins, and Outs of your city so you can...

  • Guest Relation Officer

    13 hours ago


    Dubai, United Arab Emirates Stallion On Demand Labour Supply Full time

    We are hiring for **GUEST RELATION OFFICER** for Dubai Max age limit : 35 yrs Visa, Food & Accommodation provided by our company. **Salary**: Up to AED4,000.00 per month