Collection Manager
6 months ago
**Job Responsibility**:
1. Monitor, train and direct collection staff to ensure that the target is achieved and that the rules for dealing with customers are followed
2. Analyze performance and implement measures to improve the collection rate
3. Ensuring that the company policy on collection is followed and that it is in line with state and federal regulations.
4. Determine the appropriate actions to be taken regarding overdue accounts, in accordance with company policies and legal requirements
5. Maintain accurate and up-to-date records of all collection activities, and prepare regular reports and insights for senior management
6. Collaborate with other departments, including Legal, Finance, and Customer Service, in order to avoid tenant's delayed payments and to resolve complex or escalated customer issues.
7. Develop and maintain relationships with external collection agencies if necessary
**Job skills**:
1. In-state experience in collection practices, laws, and regulations.
2. Excellent verbal and written communication skills, and effective negotiation skills
3. Leadership and management skills, and ability to motivate employees
4. Time management and setting priorities
5. Analytical and numbers mindset, with the ability to analyze data, and make data-based decisions.
6. Proficiency in using collection programs and systems.
7. Strong problem-solving skills, with the ability to think creatively and find innovative solutions
8. Excellent details oriented, ensuring accuracy in all records and communications.
9. Strong interpersonal skills, with the ability to build and maintain positive relationships with clients, managers and top management
Pay: AED7,000.00 - AED10,000.00 per month
Application Question(s):
- Bachelor's degree in business administration, finance - Is Must
- Can you join Immediately ?
**Experience**:
- As a Collection Manager in Real estate: 5 years (required)
- Operations in the field of rental: 3 years (required)
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