Telephone Operator

2 weeks ago


Ras alKhaimah, United Arab Emirates MOVENPICK Full time

**Company Description**
Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.
**Job Description** Telephone Operator**:
First impressions are everything As a Telephone Operator, you will take care of the guests by answering to all the calls in our Royal Service Center.

**What you will be doing**:

- Greet, respond to requests and coordinate with other departments while providing exceptional service
- Royal Service Center is a One Stop Shop and you will be assisting the guests for all room service orders as well as responding to all their queries and requests
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay

**Qualifications** Your experience and skills include**:

- Should have min. 1 years of experience in similar role for a 5 Star Resort in UAE
- Being Multi-lingual i.e. Arabic / German/Russian / French languages would be a Plus
- Prior experience working with Opera/Micros is Mandatory
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills

**Additional Information** What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS



  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. **What will I be doing?** As a telephone operator, you will accept, deliver and respond to Guest and management messages,...

  • Telephone Operator

    4 weeks ago


    Al Rigga, United Arab Emirates Howard Johnson Plaza By Wyndham Full time

    A well established Group of Hotels are looking to hire a telephone operator on immediate basis. **Job Types**: Full-time, Permanent Ability to commute/relocate: - Al Rigga: Reliably commute or planning to relocate before starting work (required)

  • CCTV Operator

    4 weeks ago


    Ras Al Khaimah, United Arab Emirates Accor Full time

    Operating and monitoring all surveillance security systems/cameras within the Control Centre in an efficient manner and in compliance with the operating procedures, legislation and best practice.Recording all events, incidents and actions taken in a clear, legible and accurate written format.To maintain a secure system for providing data in accordance with...

  • CCTV Operator

    4 weeks ago


    Ras Al-Khaimah, United Arab Emirates Accor Full time

    Operating and monitoring allsurveillance security systems/cameras within the Control Centre inan efficient manner and in compliance with the operatingprocedures, legislation and bestpractice.Recording all events, incidents andactions taken in a clear, legible and accurate writtenformat.To maintain a secure system forproviding data in accordance with the...


  • Ras al-Khaimah, United Arab Emirates RAK Security Services Full time

    Operating and monitoring all surveillance security systems/cameras within the Control Centre in an efficient manner and in compliance with the operating procedures, legislation and best practice. - Recording all events, incidents and actions taken in a clear, legible and accurate written format. - To maintain a secure system for providing data in accordance...


  • Ras Al Khaimah, United Arab Emirates HILTON HOTELS Full time

    As a Operational/Leadership Front Office Intern, you would be responsible for: This is an amazing opportunity to learn and develop your knowledge and skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations.Understand and operate Hotel´s Property Management SystemPossess a working knowledge...


  • Ras Al-Khaimah, United Arab Emirates HILTON HOTELS Full time

    As a Operational/LeadershipFront Office Intern, you would be responsiblefor: Thisis an amazing opportunity to learn and develop your knowledge andskills within all areas of Front Office including Telephones, FrontDesk, Concierge, Reservations and GuestRelations.Understand and operateHotel´s Property ManagementSystemPossess a working knowledge ofreservations...

  • IT Coordinator

    4 weeks ago


    Ras al-Khaimah, United Arab Emirates ELECTRO RAK Full time

    Having minimum of 1 year Experience. - Perform desk-side support service per client’s pre-defined/location specific service process - Imaging/re-imaging end user desktop and laptop machines. - Software/Hardware Firewall installation and configuration and troubleshooting. - Monitoring daily operations, including server hardware, network, software, and...


  • Ras al-Khaimah, United Arab Emirates AccorHotel Full time

    **Company Description** Sofitel Al Hamra Beach Resort - To supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures. - To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel’s image...


  • Ras Al Khaimah, United Arab Emirates Talent Pal Full time

    Company Description Sofitel Al Hamra Beach Resort Job Description To type take minutes and dictation draft letters handle telephone calls file and trace correspondence. To assist and support the operation of the hotel if and when needed. To assist the outlet manager in developing documents related to Policies and...


  • Ras Al-Khaimah, United Arab Emirates Talent Pal Full time

    Company Description Sofitel Al Hamra Beach Resort Job Description To typetake minutes and dictation draft letters handle telephone callsfile and trace correspondence. To assist andsupport the operation of the hotel if and when needed. To assist the outlet manager in developing documentsrelated to Policies and Procedures for the Food and...


  • ras al khaymah, United Arab Emirates HILTON HOTELS Full time

    Operational Leadership Intern - Front Office Operational Leadership Intern - Front OfficeAs a Operational/Leadership Front Office Intern, you would be responsible for:This is an amazing opportunity to learn and develop your knowledge and skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest...


  • Ras al-Khaimah, United Arab Emirates AccorHotel Full time

    **Company Description** Sofitel Al Hamra Beach Resort - To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures. - To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and to increase revenue. -...

  • Restaurant Captain

    2 days ago


    Ras al-Khaimah, United Arab Emirates BM Hotels & Resorts Full time

    Restaurant Captain: - Has a good knowledge of menu and presentation standards. - Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. - Able to anticipate any unexpected guest need and react promptly and tactfully. - Always applies service techniques correctly at all times, and...

  • Recreation Supervisor

    4 weeks ago


    Ras al-Khaimah, United Arab Emirates MOVENPICK Full time

    Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...


  • Al Quoz, United Arab Emirates Severity Security & Guarding Services LLC Full time

    CCTV Operator job description should contain a variety of functions and roles including: - Operating and monitoring all surveillance security systems/cameras within the Control Room in an efficient manner and in compliance with the operating procedures, legislation, and best practice. - Recording all events, incidents and actions taken in a clear, legible,...

  • Security Supervisor

    4 weeks ago


    Ras al-Khaimah, United Arab Emirates Majan Printing & Packaging Full time

    **MAIN JOB TASKS AND RESPONSIBILITIES** - Patrol industrial and commercial premises to prevent and detect signs of intrusion. Secures and controls entry and exit points of the company like doors, windows and gates. - Responds to alarms and investigate disturbances. Checks the fire extinguishers, fire water hose reel and diesel pump. - Checks and monitors the...


  • ras al khaymah, United Arab Emirates Talent Pal Full time

    To type take minutes and dictation draft letters handle telephone calls file and trace correspondence.To assist and support the operation of the hotel if and when needed.To assist the outlet manager in developing documents related to Policies and Procedures for the Food and Beverage Operation Manual.To be responsible for the security and upkeep all Food and...


  • ras al khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To type, take minutes and dictation, draft letters, handle telephone calls, file and trace correspondence. To assist and support the operation of the hotel if and when needed. To assist the outlet manager in developing documents related to Policies and Procedures for the Food and Beverage Operation Manual. To be responsible for the security and upkeep...


  • Al Satwa, United Arab Emirates BWHR Solutions Full time

    Job opportunity for an Emirati National. This role is for a Receptionist and Administrative Support, working closely with the operations teams. Specific Duties - Answer all incoming telephone calls from clients and manage general enquiries - Looking for Female Emirati National who has family Book Budget -AED 7000 **Salary**: AED6,000.00 - AED7,000.00 per...