Guest Service Supervisor
3 months ago
**GUEST SERVICE SUPERVISOR**:
**Job ID **:1248
**Location **:Ajman - United Arab Emirates
**Industry **:Hospitality / Tourism / Recreative
**Functional Area **:Functional Area
AED 2,500.00
**Other Benefits **:Service Charge. Air tickets. medical insurance. accommodation. transportation and other benefits accordance with UAE Labour Law
**GCC Driving License **:no data
**Description:
- PRIMARY RESPONSIBILITIES
- Investigate customer's problems and find solutions.
- Hire. train. and terminate customer service agents.
- Provide scripts to read from during phone calls.
- Handle major incidents that cannot be resolved by agents.
- Resolve complaints and order issues.
- Ask customers to provide feedback on agents and customer service experience.
- Keep abreast of new company products and services.
- Issue refunds to customers.
- Oversee product exchanges and returns.
- Analyze data and statistics.
- Compile and print reports on overall customer satisfaction.
- Isolate and identify areas of improvement.
- Train agents on how to adequately address problem over the phone or how to write correspondence.
- Work with management on customer service initiatives.
- Utilize social media to respond to customer complaints and praise.
- Supervise customer service managerial staff.
-
Guest Service Agent
4 months ago
Ajman, United Arab Emirates Wyndham Garden Ajman Corniche Full time**Job Title**: Guest Service Agent (Russian Speaker) **Location**: Wyndham Garden Ajman Corniche, Ajman, UAE **Department**: Front Office **Reports to**: Front Office Manager **Job Summary**: **Key Responsibilities**: Guest Interaction: Greet and welcome guests with a warm and professional demeanor. Handle guest check-ins and check-outs...
-
Guest Services Agent
3 weeks ago
Ajman, Ajman, United Arab Emirates MARRIOTT International Full timeJob ResponsibilitiesAs a key member of the Marriott International team, the Customer Service Representative is responsible for providing exceptional service to our guests. This includes:Answering and processing all guest calls, requests, and inquiries in a timely and professional manner.Operating the telephone switchboard station to ensure seamless...
-
Guest Services Associate
1 month ago
Ajman, Ajman, United Arab Emirates Accor Full timePosition OverviewThe Guest Services Associate plays a vital role in ensuring a seamless experience for our guests at Accor. This position involves a range of responsibilities aimed at enhancing guest satisfaction and maintaining the high standards of our establishment.Key ResponsibilitiesEfficiently manage the delivery of guests' belongings, messages, and...
-
Guest Services Associate
1 month ago
Ajman, Ajman, United Arab Emirates Accor Full timePosition OverviewThe role of a Bellman is crucial in ensuring a seamless experience for our guests at Accor. This position involves a variety of responsibilities aimed at enhancing guest satisfaction and maintaining the hotel's esteemed reputation.Key ResponsibilitiesEnsure the prompt and efficient delivery of guests' luggage, messages, and other items...
-
Guest Services Attendant
1 month ago
Ajman, Ajman, United Arab Emirates Accor Full timePosition OverviewAs a vital member of our hospitality team, you will be responsible for ensuring a seamless experience for our guests by managing their luggage and providing exceptional service throughout their stay.Key ResponsibilitiesEnsure the prompt delivery of guests' belongings, messages, and other items within the premises.Provide a personalized...
-
Restaurant Supervisor
4 weeks ago
Ajman, United Arab Emirates PlaceUp Full time**Job Title**: Restaurant Supervisor **Location**: Ajman **Job Summary**: The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring that all areas function efficiently and provide excellent customer service. They will support the team, handle guest issues, ensure compliance with health and safety standards,...
-
Luggage and Guest Services Representative
3 weeks ago
Ajman, Ajman, United Arab Emirates Accor- North & Central America Full timeJob SummaryWe are seeking a highly skilled and experienced Bellman to join our team at Accor- North & Central America. As a Bellman, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Services: Timely delivery of guests' luggage, messages, and other items...
-
Guest Experience Expert
3 months ago
Ajman, United Arab Emirates Marriott International, Inc Full time**Job Number** 23096383 **Job Category** Rooms & Guest Services Operations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...
-
Guest Experience Expert
4 months ago
Ajman, United Arab Emirates Marriott International, Inc Full time**Job Number** 23154123 **Job Category** Rooms & Guest Services Operations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...
-
Front Office Supervisor
3 months ago
Ajman, United Arab Emirates Apt Resources Full time**FRONT OFFICE SUPERVISOR**: **Job ID **:2892 **Location **:Ajman - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 2,500.00 - 2,500.00 **Other Benefits **:Accommodation, transportation, service charge, health card insurance, air ticket and other hotel benefits **GCC Driving...
-
Training Supervisor
3 months ago
Ajman, United Arab Emirates DHC Group LLC Full timeJob Title: Training Supervisor Location: Ajman, UAE Company: Reputed International Hotel Chain **Salary**: AED 2500 + Service Charge + Tips + Fully Furnished Accommodation + Utility Bills + Gym and Pool + Duty Meals + Transport + Medical Insurance + Visa + Travel ticket into the country Overview: As a Training Supervisor a Reputed International Hotel...
-
Housekeeping Supervisor
3 months ago
Ajman, United Arab Emirates Ajman Hotel managed by Blazon Hotels Full timeAt Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their...
-
Housekeeping Supervisor
4 months ago
Ajman, United Arab Emirates Ajman Hotel Full timeAt Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their...
-
Housekeeping Supervisor
5 days ago
Ajman, United Arab Emirates SALCO Building Contracting LLC Full timeUrgently looking for Housekeeping Supervisor (Residential tower home experience) **Requirements**: - **Cancelled Visa or Visit Visa is required**: - **Immediate Joining** - No notice period - **Experience as a Housekeeping Supervisor is required**: - Age Maximum 35 Years Old - Assigning housekeeping tasks to staff and inspecting work to ensure that the...
-
Floor Supervisor
3 months ago
Ajman, United Arab Emirates Apt Resources Full time**FLOOR SUPERVISOR**: **Job ID **:1686 **Location **:Ajman - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Housekeeping / Attendants / Cleaners AED 1,800.00 - 1,800.00 **Other Benefits **:Accommodation, transportation, service charge, health card insurance, air ticket for every 2 years, overtime payment**GCC...
-
Supervisor All Day Dining
3 months ago
Ajman, United Arab Emirates Apt Resources Full time**SUPERVISOR ALL DAY DINING**: **Job ID **:1254 **Location **:Ajman - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Functional Area AED 1,925.00 **Other Benefits **:Service Charge. Air tickets. medical insurance. accommodation. transportation and other benefits accordance with UAE Labour Law **GCC Driving...
-
Reservation Supervisor
3 months ago
Ajman, United Arab Emirates Apt Resources Full time**RESERVATION SUPERVISOR**: **Job ID **:3074 **Location **:Ajman - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 3,000.00 - 3,000.00 **Other Benefits **:Accommodation, transportation, service charge, health card insurance, air ticket and other hotel benefits **GCC Driving License...
-
Front Office
6 months ago
Ajman, United Arab Emirates Wyndham Garden Ajman Full timeFront Office Senior / Guest Service Agent **Responsibilities**: - Answer and direct phone calls - Distribute mail - Act as first point of contact for visitors **Qualifications**: - High school diploma or relevant work experience - Ability to maintain a positive attitude - Excellent communication skills Ability to commute/relocate: - Ajman: Reliably...
-
Food Beverage Supervisor
1 month ago
Ajman, United Arab Emirates MARRIOTT International Full timeEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO,...
-
Recreation Supervisor
4 months ago
Ajman, United Arab Emirates Marriott International, Inc Full time**Job Number** 23121906 **Job Category** Golf, Fitness, & Entertainment **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Create...