Front Office Supervisor

5 months ago


Ajman, United Arab Emirates Apt Resources Full time

**FRONT OFFICE SUPERVISOR**:
**Job ID **:2892

**Location **:Ajman - United Arab Emirates

**Industry **:Hospitality / Tourism / Recreative

**Functional Area **:Front Office / Reception

AED 2,500.00 - 2,500.00

**Other Benefits **:Accommodation, transportation, service charge, health card insurance, air ticket and other hotel benefits

**GCC Driving License **:Not

**Description:
- FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES:

- Ensure Outstanding customer care at all times.
- Maintains a friendly, cheerful and courteous demeanour at all times.
- Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
- Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Adhere to company credit limit / floor limit policies.
- Allocate rooms to expected arrivals after checking the guests preferences and special requests.
- Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
- Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house guests.
- Cross Check all billing instructions are correctly updated
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
- Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
- Performs other duties as assigned, requested or deemed necessary by management.
- Ensure Front office log book and hotel log book is always updated and actioned upon.
- Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD.
- Participate in hotel committees and task force assignments.
- Assist all departments in servicing the guests during high volume periods.
- Takes responsibility in the absence of the Duty Manager / Front office manager
- As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.



  • Ajman, United Arab Emirates HILTON Full time

    Responsibilities:Supporting,training, and supervising front officestaff.Ensuring that all customer-related tasksare handled accurately and on time to improve guests'experience.Handling customer complaints andspecial requests.Scheduling staff shifts andmanaging other HR-related tasks.Maintaining anorderly appearance throughout the receptionarea.Monitoring...

  • Front Office Assistant

    3 months ago


    Ajman, United Arab Emirates PlaceUp Full time

    **Position Title**: Front Office Assistant **Location**: Ajman **Employment Type**: Full-time **Key Responsibilities**: 1.**Front Desk Management**: - Greet and welcome visitors in a professional and friendly manner. - Answer, screen, and forward incoming phone calls. - Maintain a clean, organized, and professional reception area. 2.**Administrative...

  • Reservation Supervisor

    5 months ago


    Ajman, United Arab Emirates Apt Resources Full time

    **RESERVATION SUPERVISOR**: **Job ID **:3074 **Location **:Ajman - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 3,000.00 - 3,000.00 **Other Benefits **:Accommodation, transportation, service charge, health card insurance, air ticket and other hotel benefits **GCC Driving License...


  • Ajman, United Arab Emirates Al Qaswa Auto Spare Parts TR LLC Full time

    _**ONLY EMIRATI CANDIDATES CAN APPLY**_ 1. To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience. 2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service. 3. To deal with customers requests...


  • Ajman, United Arab Emirates Saanzpack International Full time

    Job Vacancy: Front Office Coordinator Company: Saanzpack International Disposable Trading Company LLC Industry: Disposable and Food Containers Trading Location: Ajman, UAE **Requirements**: - Minimum 2 years experience in a similar role within UAE - Experience in disposable and food containers trading preferred To Apply: **Experience**: - Office...


  • Ajman, United Arab Emirates Seha medical center Full time

    Responsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception. - Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic. - Answer incoming calls within the first three rings and respond appropriately to the customer’s queries. - Assist...

  • Front Office Executive

    5 months ago


    Ajman, United Arab Emirates NMC Healthcare Full time

    Responsible for serving patients at the front desk by greeting, welcoming and directing them appropriately and ensure all front office staff to follow the same. Focus mainly on patient care at front office. Work strictly within the scope of front office and will report to Manager - Clinic Administration. - Whenever a patient or visitor enters the clinic,...

  • Front Office Executive

    5 months ago


    Ajman, United Arab Emirates Jabalsina Medical centre Full time

    _**Job Title**:_ **Experienced Front Office Executive (Male) with IT Background** - **Company**:_ Established, leading Healthcare Facility in Ajman - **Location**:_**Ajman**, United Arab Emirates - **P**_**osition Type**:_ Full-time - **Responsibilities**:_ - Maintain a clear workflow of daily front office operations. - Coordinate and promote communication...

  • Front Office Concierge

    6 months ago


    Ajman, United Arab Emirates Wyndham Garden Ajman Full time

    Front Office Concierge /Valet Parking 4* Hotel in Ajman we are looking for Front Office Concierge /Valet Parking. with driving licence. along with experience in the hospitality **Job Types**: Full-time, Contract Ability to commute/relocate: - Ajman: Reliably commute or planning to relocate before starting work (required)

  • Front Office Manager

    5 months ago


    Ajman, United Arab Emirates AccorHotel Full time

    Consistently offer professional, friendly and engaging service. - Lead and manage all aspects of the Front Office and ensure all service standards are followed. - Handle guest concerns and react quickly, logging and notifying proper areas. - Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines. -...

  • Front Office Executive

    5 months ago


    Ajman, United Arab Emirates Jabalsina Medical centre Full time

    Established, leading Healthcare Facility in Ajman, is looking for an Experienced **Front Office Executive (Male) with IT Background, **to join our team of professionals on a full-time basis Requirements & Responsibilities - Preferably having experience in healthcare - Language preference: English & Hindi, Arabic (Added advantage) - Must have IT Basic...


  • Ajman, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24066284 **Job Category** Rooms & Guest Services Operations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

  • Front Office Agent

    5 months ago


    Ajman, United Arab Emirates Apt Resources Full time

    **FRONT OFFICE AGENT**: **Job ID **:1247 **Location **:Ajman - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Functional Area AED 1,800.00 **Other Benefits **:Service Charge. Air tickets. medical insurance. accommodation. transportation and other benefits accordance with UAE Labour Law **GCC Driving License...


  • Ajman, United Arab Emirates Professional Cars Driving School Full time

    Male receptionist The position is open for applicants with backgrounds as receptionist/customer service/admin assistant. This role is a fast-paced role and requires the ability to communicate with clients while addressing various degrees of urgency and coordinating with motor vehicle departments for follow-ups. Acting as the gatekeeper for internal and...

  • Front Office

    7 months ago


    Ajman, United Arab Emirates Wyndham Garden Ajman Full time

    Front Office Senior / Guest Service Agent **Responsibilities**: - Answer and direct phone calls - Distribute mail - Act as first point of contact for visitors **Qualifications**: - High school diploma or relevant work experience - Ability to maintain a positive attitude - Excellent communication skills Ability to commute/relocate: - Ajman: Reliably...

  • Training Supervisor

    5 months ago


    Ajman, United Arab Emirates DHC Group LLC Full time

    Job Title: Training Supervisor Location: Ajman, UAE Company: Reputed International Hotel Chain **Salary**: AED 2500 + Service Charge + Tips + Fully Furnished Accommodation + Utility Bills + Gym and Pool + Duty Meals + Transport + Medical Insurance + Visa + Travel ticket into the country Overview: As a Training Supervisor a Reputed International Hotel...

  • Front Desk Agent

    5 months ago


    Ajman, United Arab Emirates Apt Resources Full time

    **FRONT DESK AGENT**: **Job ID **:2584 **Location **:Ajman - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 1,800.00 - 1,800.00 **Other Benefits **:accommodation, transportation, service charge, medical insurance, flight tickets **GCC Driving License **:No **Description: - A...


  • Ajman, United Arab Emirates Al Rayat Decor Full time

    **Job Overview**: We are looking for a proactive and professional Administrative Assistant / Front Desk Officer to manage the day-to-day administrative tasks and ensure the smooth operation of our front desk. This role is crucial in providing exceptional support to both internal teams and external clients, contributing to the overall efficiency and...


  • Ajman, United Arab Emirates Al mustakbal veterinary clinic Full time

    We are looking for a well experienced female Front Desk Receptionist to join our veterinary clinic in Ajman. Al Mustakbal Veterinary Clinic is looking for a front desk receptionist to join our energetic team. We are based in Ajman city; our state-of-the-art establishment is fully equipped and the work environment is very...

  • Front Office Executive

    5 months ago


    Ajman, United Arab Emirates Ideal Sweets & Pastry Full time

    Urgent requirement for a **"Front Office Executive (Female)** to be based in Ajman (Industrial Area) **Disclaimer**: - **This is a Temporary Position for 5 months, and hence female applicants on Father/Husband Visa will only be considered**: - **Applicants should be willing to work in our office, in Ajman Industrial Area (09.00 am to 06.00 pm 6 Days a...