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Salesforce Administrator

2 months ago

Dubai, United Arab Emirates Baroque Group Full time

We are seeking a Salesforce Administrator to join our dynamic team. If you have experience working as a Salesforce Administrator and if those who know you best describe you as a natural helper who feels the need to be an integral part of a team - then this is the position for you

**Job Responsibilities are**:

- Ensuring optimal performance of Salesforce systems and products
- Upgrading and configuring Salesforce systems for optimized integration
- Managing Salesforce roles, profiles, sharing rules, workflows and groups
- Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups
- Identify and gather requirements from users and stakeholders
- Support team members and monitor user adoption of Salesforce tools in our organization
- Importing sales department leads, contacts, and other data.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new Salesforce releases, as well as providing training and support.
- Documenting processes, including error reports and changes to field history tables.
- Preparing reports for sales and other departments.

**Qualifications & Experience Required**:

- Salesforce certified administrator or Salesforce advanced administrator certification.
- A bachelor's degree in computer science would be advantageous.
- 2-3 years of experience as a Salesforce administrator in a similar environment.
- Extensive experience in the administration and maintenance of Salesforce systems.
- Experience in performing Salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain Salesforce databases.
- In-depth knowledge of Salesforce products and their functionalities.
- Proficiency in creating Salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating Salesforce reports.
- Ability to provide Salesforce training and end-user support.

**Experience**:

- Salesforce Administrator: 3 years (required)

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