General Manager

4 weeks ago


Dubai, United Arab Emirates FITT meals Catering Services Full time

**Job Profile**:
The primary responsibility will be setting up the concept into a functioning cafe restaurant. Then managing the overall running of the cafe restaurant,including both the Kitchen and all Front of House Duties.

To be successful in this role one must have Strong leadership skills, with in-depth knowledge of managing and operating a Cafe Restaurant. The General Manager will be the central person in managing and establishing the operations of the outlet, working with multiple internal and external stakeholders (e.g. Internal Management, internal teams, external suppliers, external service providers etc)

**Responsibilities**:
**Pre-Opening**
- Develop the concept for opening the Cafe Restaurant
- Coordinating the Cafe layout & designed according to the company themes
- Creating menus and resourcing for Cafe equipment and appliances.
- Set up and Facilitate food aggregators.
- Create and manage SOP manuals and training guides.
- Hire & train Cafe staff.
- Choose a POS system.

**Management & Operations**
- Manage day-to-day operations of the Cafe Restaurant
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Contribute to customer satisfaction while ensuring and measuring guest satisfaction.
- Ensuring the exceptional quality of the food and beverage service is consistently maintained
- Adhering and compliance with municipality food safety regulations.

**Planning & Reporting**
- Identifying strategies to attract and retain customers.
- Ensuring Cafe Restaurant expenses are within budget and identifying ways to optimise operational costs.
- Plan different deals and discounts to attract potential customers.
- Consulting with management and reporting progress
- **Work Exprience**_
- Proven 3+ years of work experience as a General Manager or similar role in the F&B industry (**A MUST**)
- Pre-Opening experience related to restaurant operations preferred
- Knowledgeable and familiar with local municipality compliance and requirements.

**Educational qualifications**
- Certified and attested Degree in Business Management or in a similar field

**Essential skills & competencies required**

Technical skills related to the job profile
- The General Manager must have working knowledge in technical(F&B) practices and management skills from business start-up to running of the business. Ensuring compliance with sanitation, hygiene and safety legislation, organisational and quality requirement and working policies and procedures

Communication
- It is highly imperative that the General Manager possess advanced communication skills, Both written and verbal. Knowledge of additional languages is an advantage.

Customer Oriented
- To understand a customer's needs, one must be able to put themselves in the customer’s shoes and subsequently be able to formulate plans to attract and maintain prospective customers.

Management
- The role demands enhanced business acumen so as to make effective and efficient use of the available resources may it be financial, human resources, facilities, equipment etc.

Interpersonal skills
- At FITT Meals we believe interpersonal skills are a part of the work culture and this role involves working alongside various stakeholders.

**Additional Tasks, Duties & Requirements**

The General Manager role will involve performing various other tasks, duties and requirements that are not mentioned above. However, these tasks and duties are essential in setting up, operating, and successfully developing a FITT Café and subsequently a chain of FITT Café’s. Which may also involve dedicating socialable hours.
- **What we Can offer**_

We offer a very ambitious package that includes benefits such as:

- Competitive salary (AED 10,000 - AED 15,000 depending on experience)
- Bonus scheme (Generous Monthly Bonus once sales targets are reached)
- Annual flight
- Career growth
- On duty meals

**Job Types**: Full-time, Permanent

**Salary**: AED10,000.00 - AED15,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Senior Manager: 3 years (required)

**Language**:

- English (required)

Expected Start Date: 01/03/2023



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