Restaurant Supervisor
2 weeks ago
Responsibilities:
- **Team Management**: Supervise and support cafe staff, including baristas and waitstaff, ensuring efficient and friendly service.
- **Scheduling**: Create and manage staff schedules to ensure appropriate coverage during peak and off-peak hours.
- **Training**: Train new employees on cafe procedures, customer service standards, and health and safety protocols.
- **Inventory Management**: Oversee inventory levels, place orders for supplies, and manage stock to minimize waste and ensure availability.
- **Customer Service**: Address customer inquiries and complaints promptly, striving for high customer satisfaction.
- **Quality Control**: Ensure that all products meet quality standards and that the cafe is clean, organized, and aesthetically pleasing.
- **Financial Duties**: Assist with cash handling, banking, and end-of-day financial reporting.
- **Marketing**: Implement and promote cafe events, specials, and promotions to attract and retain customers.
- **Compliance**: Ensure compliance with health and safety regulations, and maintain accurate records.
Skills and Qualifications:
- **Leadership**: Strong leadership skills to motivate and manage a team effectively.
- **Customer Focus**: Excellent customer service skills and a friendly demeanor.
- **Organization**: Strong organizational skills to manage multiple tasks and ensure smooth cafe operations.
- **Problem-Solving**: Ability to handle unexpected situations calmly and efficiently.
- **Experience**: Previous experience in a supervisory role within the food and beverage industry is preferred.
Pay: AED2,800.00 - AED3,000.00 per month
Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- CAFE SUPERVISOR: 4 years (required)
**Location**:
- Al-Ayn (required)
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