Vet Clinic Receptionist

2 months ago


Dubai, United Arab Emirates Intervet Full time

We are looking for a Veterinary Clinic Receptionist to act as the first point of contact for customers who visit the clinic or contact us to know more about our services.
- Vet clinic receptionist responsibilities include:_
- greeting customers upon their arrival;

To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with clients.

**Responsibilities**:

- Warmly greet clients;
- ⁠Walk them to the consultation room and provide them all documents needed to be signed upon their arrival;
- ⁠Process transactions (cash and credit cards) and issue receipts;
- ⁠Offer beverages and chat with clients who are in the waiting area;
- ⁠Welcome walk-ins, answer questions about services and schedule appointments based on availability;
- ⁠Inform clients about new services and discounts;
- ⁠Cross-sell services and products when appropriate (e.g. through informative brochures);
- Update client records with contact and billing details, appointments and services offered;
- ⁠Manage calls, messages through different platforms;
- ⁠Maintain a tidy reception area.

**Requirements**:

- Proven work experience, front Desk Representative or similar role;
- ⁠Hands-on experience with office equipment, like printers and POS systems;
- ⁠Familiarity with processing transactions;
- ⁠Knowledge of vet products;
- ⁠Solid organization and record-keeping skills;
- ⁠An ability to remain calm under stressful circumstances;
- ⁠Willingness to work flexible hours, including evenings, weekends, and holidays as scheduled;

Pay: From AED3,000.00 per month

**Experience**:

- receptionist: 1 year (required)


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