Guest Service Officer

5 days ago


Dubai, United Arab Emirates Dragon Palace Hotel Full time

Job Description:

- Offer welcome warm greeting every guest upon arrival consistently professional, friendly, warm and engaging service.
- Answering phone calls and responding to guest inquiries
- Handling guest complaints and resolving issues in a timely and professional manner
- Processing payments and maintaining accurate guest records
- Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly.
- Maintaining a clean and organized front desk area
- Providing information about hotel amenities, local attractions, and restaurants
- Ensuring guest satisfaction throughout their stay

Qualifications:

- Excellent communication and interpersonal skills
- Ability to handle multiple tasks simultaneously
- Strong problem-solving skills and Attention to detail
- Flexibility to work different shifts, including weekends and holidays
- High school diploma or equivalent
- Minimum 2 year’s experience in the Hotel.
- Knowledge of reservation and front desk systems
- Ability to work in a fast-paced environment

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: AED1.00 - AED2.00 per month

**Language**:

- Chinese (required)



  • Dubai, United Arab Emirates Guest RelationHost Full time

    Guest Relations/ Host - Unlock Holiday Homes Do you want to join the company that is the future of travel accommodation, do pre openings excite you, do you want to leave a mark of the hospitality landscape, then we are looking for you. We are looking to ''UNLOCK YOUR POTENTIAL" Unlock Holiday Homes, Dubai is an indigenous start up and we are looking for the...


  • Dubai, United Arab Emirates Ascott Full time

    About Us When you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for individuals seeking to expand their horizons beyond boundaries. Across a variety of...


  • Dubai, United Arab Emirates XIDA Hotel Management L.L.C. Full time

    Greet guests and warmly welcome them upon arrival, ensuring a positive first impression. - Assist guests with check-in and check-out procedures, including processing payments, issuing room keys, and providing necessary information about hotel amenities and policies. - Answer phone calls and respond to guest inquiries and requests, providing accurate and...


  • Dubai, United Arab Emirates Park Hyatt Dubai Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Relations Officer is responsible to contribute to the smooth and efficient running of the Guest Relations within the Rooms Division. **Qualifications**: - Ideally with a relevant degree or diploma in Hospitality or Tourism management. -...


  • Dubai, United Arab Emirates Citadines Culture Village Dubai Full time

    1. Responsible for checking in and checking out of guests such as registering and assigning rooms to guests. 2. Issues room keys and escorts guests into rooms. 3. Keeps a record of room availability and guests' accounts. 4. Transmits and receives messages. 5. Ensures prompt and precise information and assistance is provided to tenants and guests on...


  • Dubai, United Arab Emirates SOFITEL Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Dubai, United Arab Emirates Hyatt Regency Dubai Full time

    Summary - Responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. - Have a thorough understanding and knowledge of all Rooms related services and products and the ability to upsell...

  • Guest Service Officer

    10 hours ago


    Dubai, United Arab Emirates Grand Hyatt Dubai Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your guests. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. **Qualifications**: Diploma/ Degree in Hospitality or Tourism Management with relevant experience in a five star Hotel...


  • Dubai, United Arab Emirates Hilton Full time

    A Guest Service Officer for Conrad Dubai provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Officer for Conrad Dubai, you will serve on the Front Office Team, to provide services for Guests to contribute to an...


  • Dubai, United Arab Emirates Hilton Full time

    A Guest Service Officer for Conrad Dubai provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Officer for Conrad Dubai, you will serve on the Front Office Team, to provide services for Guests to contribute to an...


  • Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Dubai, United Arab Emirates Hyatt Regency Dubai Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division **Qualifications**: Diploma/qualification in Hospitality or Tourism Management


  • Dubai, United Arab Emirates Hyatt Centric Jumeirah Dubai Full time

    Summary - Answer hotel telephones courteously and efficiently following Hyatt Centric standards. - Meets and greets all guests and assists with registrations. - Ensures the strict control of room keys. - Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and...


  • Dubai, United Arab Emirates Hyatt Centric Jumeirah Dubai Full time

    Summary To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered...


  • Dubai, United Arab Emirates Park Hyatt Dubai Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division **Qualifications**: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years...


  • Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality. - To offer a warm welcome to all guests and to ensure that they enjoy their...

  • Guest Service Agent

    2 days ago


    Dubai, United Arab Emirates MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...


  • Dubai, United Arab Emirates MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...


  • Dubai, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    10 hours ago


    Dubai, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...