Assistant Night Manager

2 months ago


Ras alKhaimah, United Arab Emirates AccorHotel Full time

To be an ambassador of the Front Office and of the hotel, in and outside the work place.
- To ensure the efficient running of the night operations in the hotel.
- To oversee directly the overnight ambassador of the hotel and indirectly the Front Office operations during the night, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport representatives, Drivers and Valet Parking, ensuring that the hotel standards and procedures are fully known and followed.
- To ensure uncompromising levels of cleanliness and maintenance through each ambassador’s responsibility.
- To ensure appropriate stock level for the smooth run of the night operations and to approve requisitions accordingly.
- To ensure a proper use of the telephone etiquette as per Sofitel standards.
- To ensure a proper coverage and supervision of all the sections at all times during the night.
- To be present in the reception or lobby during check-in and check-out time or any event and to socialize with guests, playing a Public Relations role.
- To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
- To personally greet and escort the guests rather than pointing out directions.
- To ensure that the privacy of the guests and the confidentiality of the information is respected.
- To act as a representative of the Management when dealing with guest complaints or if a ambassador member is facing difficulties that she/ he cannot solve on her/ his own.
- To manage any guest complaint in a professional manner by resolving it and making sure the guest is satisfied, and recording it.
- To call the DOR or the HM for advice in serious cases or if an approval is required.
- To be fully aware of and to report all guest comments or complaints.
- To ensure that Guest History records are accurately maintained and all recurring guests are pre-registered.
- To ensure that the night arrival lists are updated, transportation and airport services are scheduled and all the rooms are blocked according to guest requests and needs.


  • Night Manager

    7 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members...

  • Night Manager

    5 months ago


    Ras al-Khaimah, United Arab Emirates MOVENPICK Full time

    **Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...

  • Night Manager

    6 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Night Manager - Waldorf Astoria Ras Al Khaimah A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Manager, you will oversee the night-hour supervision of...


  • Ras al-Khaimah, United Arab Emirates SOFITEL Full time

    **Job Description**: - To assist the Executive Housekeeper in overseeing the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed. - To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs,...

  • Night Receptionist

    5 months ago


    Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time

    The front desk is the first point of contact for guests at a hotel. As a night receptionist, your job is to ensure that the guest experience is as smooth and enjoyable as possible. This includes checking in guests, answering questions about the hotel and local area, and processing payments. In addition to these duties, you’ll also be responsible for...


  • Ras al-Khaimah, United Arab Emirates SOFITEL Full time

    **Job Description**: - To prepare the daily schedule requirements and to issue post-patrol assignments to Security Officers for the duration of their shifts. - To manage in the absence of the Security Manager, the department according to the established concept statement providing a safe, secured, courteous, professional, efficient and flexible service at...

  • Recreation Manager

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a highly motivated and experienced Recreation Ranger to join our team at Marriott International. As a Recreation Ranger, you will be responsible for supervising the recreation department area of responsibility, which includes Desert adventure activities, Kids club, resort bicycles, and Desert nature reserve flora and fauna.Key...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    Hotel Chadstone Melbourne MGallery Night Manager Job DescriptionThe Night Manager at Hotel Chadstone Melbourne MGallery is responsible for ensuring the smooth operation of hotel services during the night shift. This includes overseeing the Front Office team, managing guest reservations, and coordinating with other departments to provide exceptional guest...

  • Warehouse Assistant

    2 weeks ago


    Ras al-Khaimah, United Arab Emirates IZIL Cosmetics Trading LLC Full time

    **Warehouse Assistant Duties and Responsibilities** - Move inventory and materials across facilities - Process inventory for delivery - Sort, organize and store inventory in the proper location - Package items and label correctly - Scan delivered items and ensure quality - Report damaged or missing inventory to supervisors - Stack and organize large bulk...

  • Recreation Manager

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a highly motivated and experienced Recreation Ranger to join our team at Marriott International. As a Recreation Ranger, you will be responsible for supervising the recreation department area of responsibility, which includes Desert adventure activities, Kids club, resort bicycles, and Desert nature reserve flora and fauna.Key...

  • Duty Manager

    6 days ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Duty Manager - Waldorf Astoria Ras Al Khaimah A Duty Manager works closely with the Front Desk team to greet and to converse with the guests and assist with enquiries. **What will I be doing?** As a Duty Manager, you work closely with the Front Desk team to greet and converse with guests and assist with enquiries. A Duty Manager performs the following...

  • Housekeeping Manager

    6 months ago


    Ras al-Khaimah, United Arab Emirates SOFITEL Full time

    **Job Description**: **Main Duties**: - To oversee the Housekeeping operations under the guidance of Director of Housekeeping, including the Laundry, ensuring that the hotel standards and procedures are fully known and followed. - To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including...


  • Al-Ayn, United Arab Emirates Massaed Installation of Elevators & Escalators Full time

    About MASSAED: Qualification: - Experience as admin - Excellent verbal and written communication skills. - Computer proficiency, MS Office (Word, Excel, Outlook), ERP (SAP) is an advantage. - Can join immediately or on short notice. **Job Description**: - Answering incoming calls; taking messages and re-directing calls as required. - Taking minutes. -...

  • Recreation Ranger

    3 months ago


    Ras Al-Khaimah, United Arab Emirates MARRIOTT International Full time

    To supervise the recreation department areaof responsibility which consists of Desert adventure activities,Kids club, resort bicycles and Desert nature reserve flora andfauna. To conduct and lead adventure center desert activities suchas Nature drive, Nature walk, Star gazing, Fat biking, E-fatbiking, Archery, Night desert safari, Lunar expedition,...

  • Outlet Manager

    2 months ago


    Ras al-Khaimah, United Arab Emirates SOFITEL Full time

    **Job Description** Main Duties**: - To ensure that the monthly forecasted food and beverage revenue figures are achieved for the outlet. - To strictly adhere to the established operating expenses and that all costs are controlled for the outlet. - To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and...

  • Receptionist

    3 months ago


    Ras Al-Khaimah, United Arab Emirates Accor Full time

    Under the guidance and supervisionof the Front Office Manager and / or the Night Manager, and withinthe limits of the established Accor, his/her responsibilities areto provide efficient, personalized, courteous and punctual serviceand to practice up-selling techniques. To work with a team spiritand to ensure that each guest leaves the property fully...

  • Assistant Manager

    5 months ago


    Ras al-Khaimah, United Arab Emirates Eve Medical Centre Full time

    We are looking for an Assistant Manager with a minimum 2 years in a clinic or hospital, handling patients' complaints, managing staff, business development, and revenue growth experience **Salary**: AED3,000.00 - AED3,500.00 per month Ability to Commute: - Ras al-Khaimah (required) Ability to Relocate: - Ras al-Khaimah: Relocate before starting work...

  • Guest Service Agent

    5 months ago


    Ras al-Khaimah, United Arab Emirates PULLMAN Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Receptionist

    5 months ago


    Ras al-Khaimah, United Arab Emirates PULLMAN Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Outlet Operations AssistantWe are seeking a highly skilled and experienced Outlet Operations Assistant to join our team at Accor. The successful candidate will be responsible for supporting the Outlet Manager in managing all outlets efficiently according to established concept statements.Key Responsibilities:Outlet Operations: Assist the Outlet Manager in...