Admissions & Family Experience Officer - Sunmarke

4 days ago

UAE, United Arab Emirates Sunmarke School Full time

Key Responsibilities:
1. Inquiry Management:

- Respond promptly to inquiries from prospective students and their families, providing accurate information about admission requirements, programs, and deadlines.

2. Application Processing

3. Interviews and Assessments:

- Conduct interviews, assessments, or entrance exams as required to evaluate applicants' academic readiness, skills, and suitability for the program.

Provide guidance and support to applicants throughout the interview process, addressing any questions or concerns they may have.

4. Admissions Decision-making:

- Collaborate with admissions committees or relevant stakeholders to make informed decisions regarding applicant acceptance, deferral, or denial.
- Communicate admission decisions to applicants in a timely and professional manner, providing feedback and guidance as needed.

5. Enrollment Support:

- Assist admitted students and their families with the enrollment process, including completing registration forms, submitting tuition deposits, and scheduling orientation sessions.
- Coordinate with academic departments, financial aid offices, and other relevant stakeholders to ensure a smooth transition for incoming students.

6. Admissions Events and Outreach:

- Plan and coordinate admissions events, such as open houses, campus tours, and information sessions, to attract and engage prospective students and families.
- Represent the institution at college fairs, high school visits, and other recruitment events to promote admissions and raise awareness of the institution.

7. Data Management and Reporting:

- Generate reports on admissions metrics, applicant demographics, and enrollment trends to inform decision-making and strategic planning.
- Manage the documentation related to the student withdrawal process and work with the team to understand the reasons and retention of students.

Qualifications:

- Bachelor's degree in business administration, or a related field.
- Previous experience in admissions, recruitment, student affairs, or related roles preferred.
- Strong interpersonal and communication skills, with the ability to interact effectively with diverse audiences.
- Excellent organizational and time management abilities, with keen attention to detail.
- Familiarity with CRM.
- Customer-centric mindset, with a commitment to providing exceptional service and support to prospective students and families.
- Ability to work independently and collaboratively in a fast-paced environment.
- Passion for education and a genuine interest in promoting the institution's mission and values.

Sunmarke School is our state-of-the-art flag-ship school having an overall capacity of ~ 3,000 students.

We present an exciting opportunity to join our all-through (3-18) school and to play an important part in our journey to outstanding.

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