Travel Designer
3 weeks ago
**DESCRIPTION & JOB PROFILE**
Viajes Anita Dubai
**Job Title**: Travel Designer (B2B, B2C, Corporate)
**Supervised by**: Operations Director
**Immediate Supervisor**: Celenis Boyd
**People in Charge**: N/A
**Job Goals**:
Identify the skills, qualities, and abilities that, according to its description, are fundamental for the occupation and performance of the job.
**Profile of the applicants**:
- University degree in Tourism, business administration in tourism or related fields.
- Experience in retail travel agency and/or wholesale operator.
- Management of GDS system (sabre/amadeus) and online booking platforms
(accommodation, transfer services, activities and car rental).
- Operational and administrative knowledge of the process of an online and offline reservation in its entirety.
- Design trips for B2B, B2C markets.
- Experience and willingness to attend to travel agencies with request and complaint management capacity.
- Schedule flexibility, with a willingness to work on weekends.
- Fluent in languages: Spanish, English, Arabic, both spoken and written.
- Knowledge in National and International Geography.
- Knowledge in a wide range of National and International products and services.
- Strong skills to interact, communicate and negotiate effectively.
- Knowledge in global travel trends.
**General Functions**:
- Have knowledge of the B2B, B2C, Corporate business.
- Check daily the status of the reservations and be aware that the entire flow of the reservation has been completed correctly.
- Issue of vouchers from companies that work with credits.
- 24/7 attention.
- Organize visas.
- Make flight reservations and other transport companies (Cars, trains, etc.).
- Ensure the well-being of the traveler and fulfill the duty with diligence.
- Create travel itineraries.
- Make hotel reservations.
- Assist with administrative processes related to payments and collections from suppliers.
- Manage the problems that occur on trips, complaints or refunds.
- Liaise with tour operators.
- Maintain up-to-date statistical and financial records.
- Meet sales and profit targets.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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