Receptionist with Wellness Clinic in Dubai

3 months ago


Dubai, United Arab Emirates Ontime Group Full time

Ontime Group is seeking a dynamic and experienced Receptionist to join our Wellness Clinic in Dubai. In this pivotal role, you will be the first point of contact for our clients, providing top-notch customer service and ensuring a welcoming atmosphere that reflects our commitment to wellness and care.

**Responsibilities**:

- Greet and assist clients in a welcoming and professional manner
- Manage phone calls, schedule appointments, and organize the clinic's calendar
- Provide information about wellness services and programs offered at the clinic
- Assist with client check-ins, including form completion and updating records
- Ensure the reception and waiting areas are clean and inviting
- Handle billing, payment processing, and insurance verification as needed
- Coordinate with clinic staff to ensure smooth operation and enhance client experience
- Address client inquiries and concerns promptly and professionally

**Requirements**:

- Previous experience as a Receptionist in a wellness clinic or similar environment
- Strong communication and interpersonal skills
- Excellent customer service and problem-solving abilities
- Experience with appointment scheduling and managing calendars
- Proficient with computer software and electronic health records
- Strong organizational skills and attention to detail
- Ability to multitask and thrive in a fast-paced environment
- Professional appearance and friendly demeanor
- Fluency in English; additional languages are an advantage

**Benefits**

Salary + Benefits



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