Arabic - Head Receptionist Female

5 months ago


Dubai, United Arab Emirates Dubai Wellness Clinic Full time

Key responsibilities include:

- Business Development:

- Following up on leads generated by the company.
- Coordination with marketing
- Front Desk / Head receptionist
- Register patients and members according to established protocols and standards.
- Ensure the right entry of financial details for patients
- Update patients’ details.
- Appointment coordination, schedule & book appointments appropriately as requested.
- Remind patients regarding their appointments and confirming through SMS and phone calls.
- Handle reschedules and cancellation of appointments.
- Screening patient information during telephone call regarding details.
- Ensures insurance & finance documentations are completed according to established criteria
- Collect payment, issues receipts and complete designed cashier report.
- Follow up on all cash outstanding, note all remarks & resolve late charges.
- Coordination with Finance
- Customer Care Representative
- Facilities Management

Key skills include:

- Commercial awareness
- Strong interpersonal and communication skills
- Exceptional customer service skills.
- Presentation skills
- Sales ability
- Ambition and drive
- Persuasive and resilient.
- Research skills
- Negotiation skills
- Organisational skills.
- Scientific grasp
- Proficiency in Microsoft Excel required
- Proficiency in Office required
- Proficiency in Outlook environment required

Arabic Speaker, French will be a plus.

**Salary**: AED5,000.00 - AED6,000.00 per month

Application Question(s):

- Able to join immediately?

**Experience**:

- Out patient receptionist: 2 years (required)
- Clinic receptionist: 2 years (required)
- Hospitality receptionist: 2 years (preferred)
- UAE: 1 year (preferred)

**Language**:

- Arabic (required)
- French (preferred)



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