Front Desk Receptionist
4 months ago
**Job Overview**: As the first point of contact for clients, visitors, and employees, the Receptionist plays a crucial role in creating a positive first impression and ensuring smooth office operations. This role involves managing the front desk area, handling communications, and performing administrative tasks.
**Key Responsibilities**:
- **Greeting Visitors**: Warmly welcome and assist visitors, clients, and employees as they arrive. Ensure a professional and friendly demeanor at all times.
- **Scheduling and Appointments**: Manage appointment schedules for meetings, interviews, and other events. Coordinate room bookings and ensure all parties are informed.
- **Administrative Support**: Perform general office tasks such as data entry, filing, and handling office supplies. Assist with basic administrative duties as needed.
- **Visitor Log**: Maintain a log of visitors and ensure that visitor badges are issued and collected.
- **Handling Deliveries**: Receive and distribute mail and packages. Ensure deliveries are directed to the appropriate department or individual.
- **Office Maintenance**: Ensure the front desk area and lobby are clean, organized, and presentable. Report any maintenance issues to the appropriate personnel.
- **Security**: Monitor security systems (if applicable) and ensure that office security protocols are followed.
- **Customer Service**: Address and resolve any issues or concerns raised by visitors or employees with a positive attitude and efficient problem-solving skills.
**Qualifications**:
- **Education**: High school diploma or equivalent. Additional certifications or training in office management is a plus.
- **Experience**: Previous experience in a receptionist or customer service role preferred. Experience with office equipment and software is advantageous.
- **Skills**:
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational and multitasking abilities
- Professional demeanor and appearance
- Ability to handle confidential information with discretion
- **Attributes**:
- Friendly and approachable attitude
- Reliable and punctual
- Strong problem-solving abilities
- Adaptability to a fast-paced environment
**Working Conditions**:
- Standard office environment with typical office hours. Occasional overtime or flexibility in hours may be required.
**Job Types**: Full-time, Permanent, Contract
Pay: AED2,500.00 per month
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