Head of Product

2 weeks ago

Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**
The Head of Product will create, design, implement and continuously improve Al-Futtaim Blue product. This role will work in a fast-paced environment, and collaborate with cross-functional teams, and business stakeholders, to deliver our Blue product vision.

**What you will do**

**Strategy**
- Support the development of Blue’s product development strategy and input into the foundational tech capabilities for Blue
- Manage and optimise the product development framework and governance for Blue.
- Develop business cases, with input from business stakeholders, for digital investments and priorities in product development
- Advise and work closely with the marketing and engineering teams to deliver high-quality products

**Delivery**
- Lead the delivery of the product roadmap in line with product strategy
- Support the delivery of the product P&L and develop features to ensure delivery of financial targets
- Manage the organisation, priorisitation and communication of the product roadmap
- Lead product teams from conception to launch of different types of product features within Blue
- Ensure delivery is in line with the product development framework including high quality requirements capture
- Ensure the development of the product management team through appropriate training and development in line with Group policies

**Research and Monitoring**
- Lead research, interpret and communicate the voice of the customer (users and internal/external business stakeholders)
- Use a data-driven approach to understanding customer interactions to validate product features, problems and/or opportunities
- Lead industry research, as necessary, for competitive benchmarking and to support feature development
- Keep up to date on UI/UX, mobile app and tech trends to support new feature development and optimization

**Required skills to be successful**
- Excellent written and verbal communications skills to communicate new product developments to stakeholders
- Excellent analytical and problem-solving skills when determining how to best solve market challenges
- First-rate prioritisation skills to align feature releases to customer demand and commercial return
- Desire to work in a fast-paced in environment
- Ability to self-manage and self-motivate
- Detailed the notion of product strategy, we would require someone who can drive the end to end development cycle from vision and strategy to actual execution and development

**What equips you for the role**
- Bachelor degree minimum
- 7-10 years’ experience in product management with specific experience in mobile app development
- Perceptive and creative leader and a reliable problem solver
- Experience in managing a team of product managers and coordinating cross-functional teams
- Proven track record in developing and implementing end-to-end product strategies aligned to the product and company vision including roadmap and release planning, backlog management and user story writing, testing and quality control
- Experienced in agile methodologies and appreciation of the role of UI/UX, engineering and development
- Deep understanding of digital strategy and product strategy
- Experience in managing high performing teams within large organisations
- Strong focus on customer experience, customer propositions and commercial realities of running a consumer app
- Great understanding of CX/UX/UI and how they work together
- Experience of Android and IOS apps a benefit
- Background in engineering or technology preferred
- Experience in loyalty programs is a plus, should be able to effectively assess the feasibility with the development team and technical stakeholders
- Brings a high-energy and passionate outlook to the job and can influence those around them
- Able to build a sense of trust and rapport that creates a comfortable & effective workplace
- Passion for innovation and “can do” attitude
- Exceptional planning and organizational skill
- Strong communication and influencing skills
- Quality and result orientated
- Commercial and cultural awareness
- Interper

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