Quality & Training Manager

3 weeks ago


Dubai, United Arab Emirates Global Career Heights (GCH) Full time

Greetings

We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location

**Designation: Quality & Training manager**

**Experience: 4 to 5 Years**

**Location: Dubai**

**Education: Any Graduate Holder**

**Salary - 17 to 19k**

**Responsibilities**:

- Design, implement and monitor the Quality Assurance formats and standards.
- Design, approve, and evaluate all training programs, and training materials.
- Meet all client agreed upon KPIs and performance parameters.
- Ability to observe, analyze and give constructive feedback.
- Basic knowledge of six sigma and quality tools.
- Conduct and analyze TNA (Training Needs Analysis) for Quality Assurance team and provide quarterly/annual training plan to develop QA skills.
- Provide feedback to section managers on training/coaching requirement for their employees
- Provide external training budget estimate for management approval and to be incorporated in company’s annual budget.
- Coordinate with the operations team to ensure all required KPIs are met.
- Build and develop strong inter-personal relationships with the team, to cohesively bond them together with the company and integrate them with the vision and core values.
- To embody the spirit of excellence through team building, leadership and sound people management skills.

**Job Types**: Full-time, Permanent

**Salary**: AED17,000.00 - AED19,000.00 per month


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