![FIVE Hotels and Resorts](https://media.trabajo.org/img/noimg.jpg)
Door Manager
2 weeks ago
Greet and welcome guests at the door, takes and confirms their reservation
- Ensure that guests coming in are wearing the appropriate dress code
- Check if guests are matching with bookings and accept walk in members and guests if tables are available
- Handle members and guest’s enquiries or requests, providing correct and accurate assistance or information which meets their needs
- Ensure communication with all relevant parties is clear, consistent and transparent and also ensure flexibility throughout
- Ensure guests comply with the site’s rules of conduct
- Checking IDs and denying entry to unauthorized individuals
- Monitoring and reporting on crowd control and behavior to manage crowds and queues
- Patrol inside and outside the venue and monitor the surrounding area
- Observe certain behaviors and deal with conflicts by intervening when necessary
**Requirements**:
- Have the ability to drive initiatives to increase brand loyalty
- Have strong organizational and time management skills with the high degree of flexibility
- Good observation and decision-making skills
- The ability to work in an environment that demands excellence, time and energy
- A dedication towards improving customer delight, as well as company profitability
- Ability to work long shifts and stand for an extended period of time
- Impeccable manners
- A determination to build positive working relationships with team members to reach common goals
- A Team Member who ensures the effective implementation and administration of company-wide policies, procedures, and practices in accordance with stated company objectives and legislation requirements
- Ability to remain calm under pressure
- Previous experience of 1-2 years is a plus.
- Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
**Benefits**:
- Immerse yourself in the dynamic and exhilarating ‘FIVE Vibe,’ where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.
- Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.
- Enjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVE's success.
Department Name
Food and Beverage
Industry
Hospitality
Work Experience
1 - 3 years
City
Dubai
State/Province
Dubayy (Dubai)
Country
United Arab Emirates
Zip/Postal Code
337-1500
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