Door Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full time
Greet and welcome guests at the door, takes and confirms their reservation

  • Ensure that guests coming in are wearing the appropriate dress code
  • Check if guests are matching with bookings and accept walk in members and guests if tables are available
  • Handle members and guest's enquiries or requests, providing correct and accurate assistance or information which meets their needs
  • Ensure communication with all relevant parties is clear, consistent and transparent and also ensure flexibility throughout
  • Ensure guests comply with the site's rules of conduct
  • Checking IDs and denying entry to unauthorized individuals
  • Monitoring and reporting on crowd control and behavior to manage crowds and queues
  • Patrol inside and outside the venue and monitor the surrounding area
  • Observe certain behaviors and deal with conflicts by intervening when necessary

Requirements:

  • Have the ability to drive initiatives to increase brand loyalty
  • Have strong organizational and time management skills with the high degree of flexibility
  • Good observation and decisionmaking skills
  • The ability to work in an environment that demands excellence, time and energy
  • A dedication towards improving customer delight, as well as company profitability
  • Ability to work long shifts and stand for an extended period of time
  • Impeccable manners
  • A determination to build positive working relationships with team members to reach common goals
  • A Team Member who ensures the effective implementation and administration of companywide policies, procedures, and practices in accordance with stated company objectives and legislation requirements
  • Ability to remain calm under pressure
  • Previous experience of 12 years is a plus.
  • Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).

Benefits:

  • Immerse yourself in the dynamic and exhilarating 'FIVE Vibe,' where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.
  • Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.
  • Enjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVE's success.
Department Name

Food and Beverage

Industry

Hospitality

Work Experience

  • 3 years
City

Dubai

State/Province

Dubayy (Dubai)

Country

United Arab Emirates

Zip/Postal Code
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