Patient Relations Executive
1 day ago
Job Summary:
Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which includes patient appointments, maintaining logs, preparing statistics, ordering and stocking office supplies.
DUTIES AND RESPONSIBILITIES:
- Enlighten the patient about the amount/cost of the consultation, procedure, laboratory test, radiology test, and medication to be administered if needed by the patient.
- Accept payments and generates invoice for amount paid by the patient.
- Well verse with insurance cards for the deductibles and co-payment if applicable.
- Manage to inform and explain to the patient what the coverage of the insurance in an understandable manner.
- Answers the patient queries with accordance of the clarification of payment they made.
- Reminds the patient for their next appointment with the doctor.
- Greets patients and/or visitors arriving at the outpatient clinics, ascertains their needs and assists as required.
- Receives answers or direct telephone calls or personal inquiries to appropriate personnel Answers questions and gives information based on knowledge of hospital or departmental organization and regulations
- Accepts/completes assignments as directed by the supervisor.
- Registers patients in the computer upon arrival with appointment.
- Open new chart for new patients after obtaining patient’s data and records such
information into the computer.
- Ascertain the financial status of the patient and verifies patient’s insurance card with the HMS. Initiate proper claim form and get the patient’s signature on it
- Direct patients to appropriate doctor’s clinic or department.
- Update patient’s contact information in the hospital system.
- Complete the general consent form for treatment in the hospital for new patients
- Request patient’s medical record from Medical Records Department for the Walk-in patients Assist in orientation of the new employees as directed.
Qualification:
- Bachelor / Diploma
**Experience**:
- Minimum of 1 year recent experience in the Health Care Field
**Knowledge / Technical Skills**:
- Ability to operate computers
- Must have understanding of oral and written English
- Must have communication skills adequate to communicate effectively with patients, co
- workers, and supervisors
**Personal Abilities / Competencies**:
- Adheres to dress code. Wears identification while on duty.
- Participates in departmental education on performance improvement. Attends departmental orientation and in-service training for department staff members, participates in guidance and educational programs.
- Represents the organization in a positive and professional manner in the community.
- Communicates the mission, ethics, and goals of the facility as well as the focus statement of the department.
**Job Types**: Full-time, Permanent
**Salary**: AED4,000.00 - AED6,000.00 per month
**Experience**:
- Healthcare: 1 year (preferred)
**Language**:
- Arabic (preferred)
-
Patient Relation Executive
7 months ago
Dubai, United Arab Emirates Call My Doctor Health Care LLC Full timeThe Patient Relationship Executive plays a pivotal role in the seamless coordination between potential patients, healthcare professionals, and internal teams within the organization. The primary responsibility involves converting leads generated through the Customer Relationship Management (CRM) system into confirmed patients. This role focuses on...
-
Patient Relations Executive
2 months ago
Dubai, United Arab Emirates Val Pharma Full timeWe are seeking a dedicated Patient Relations Executive (female) to join our team. The Patient Relations Executive will be responsible for ensuring a smooth, positive experience for our patients by managing appointments, assisting with inquiries, and maintaining effective communication. This role requires strong interpersonal skills and a commitment to...
-
Patient Relations Executive
7 months ago
Dubai, United Arab Emirates Gargash Hospital Full timeWe are looking for Patient Relations Executive to join our Patient Relations Team. Job Summary: Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which...
-
Patient Relations Executive
5 days ago
Dubai, United Arab Emirates Gargash Hospital Full timeWe are looking for Patient Relations Executive to join our Patient Relations Team. Job Summary: Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which...
-
Patient Relations Executive
7 months ago
Dubai, United Arab Emirates Gargash Hospital Full timeWe are looking for Patient Relations Executive to join our Patient Relations Team. Job Summary: Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which...
-
Patient Relations Executive
7 months ago
Dubai, United Arab Emirates Apex medical Clinic Full timeWe are looking to recruit a Patient Relations Executive. The job would entail: 1.Manning the front desk of a Dental Clinic. 2. Attending to calls and scheduling of patients. 3. Office administration 4. Customer service. 5. Handling correspondence and confidential administrative jobs for the Management team. Requirements : An independent decision maker...
-
Patient Relations Executive
1 week ago
Dubai, United Arab Emirates Emirates Hospital Group Full timePosition : Patient Relations Executive Location: Dubai Experience: Min 1 to 2 yrs of experience in healthcare industry Languages Known: English and Russian (mandatory) Roles and responsibilities: - Welcomes patients and visitors by greeting them, in person or on the telephone; answering or referring inquiries.- Provide necessary information regarding...
-
Patient Relations Executive
7 months ago
Dubai, United Arab Emirates Apex medical Clinic Full timeWe are looking to recruit a Patient Relations Executive. The job would entail: 1.Manning the front desk of a Dental Clinic. 2. Attending to calls and scheduling of patients. 3. Office administration 4. Customer service. 5. Handling correspondence and confidential administrative jobs for the Management team. Requirements : An independent decision maker...
-
Patient Relation Executive
3 months ago
Dubai, United Arab Emirates Call My Doctor Health Care LLC Full time**Job Overview**: The Patient Relationship Executive (PRE) is a crucial member of our healthcare team, responsible for fostering strong relationships with patients and converting leads into loyal clients for our medical services. This role requires proactive communication and collaboration with various healthcare professionals to ensure a seamless patient...
-
Patient Relation Executive
2 weeks ago
Dubai, United Arab Emirates Jumeirah Clinic Full timeWe are currently looking for Patient Relation Executive - Russian Speaker or Arabic Speaker. At least 2 years’ experience within a clinic/ Patient Support services Working Knowledge in IT, Booking Software & front office related Systems Experience of working in flexible atmosphere without close supervision and under pressure Customer care experience and...
-
Patient Relation Executive
4 months ago
Dubai, United Arab Emirates MyDoctor Healthcare LLC Full timeThe **Patient Relation Executive** for Home Healthcare is responsible for providing administrative support to the sales team, facilitating communication with clients and healthcare professionals, and ensuring the smooth operation of sales processes within the home healthcare sector. Key Responsibilities: **Sales Support**: Assist the sales team in...
-
Patient Relations Executive
7 months ago
Dubai, United Arab Emirates Rals Healthcare Full timeFor our healthcare unit**: - **Mini VM Polyclinic - Al Qusais**, **we are hiringPatient Relations Executive. **JOB PURPOSE**: The purpose of this role is to provide end to end operational support to the patients including but not limited to insurance, appointments & invoicing and general customer service. A multidisciplinary approach to ensure patient care...
-
Patient Relation Executive
7 months ago
Dubai, United Arab Emirates My Doctor Healthcare Full timeConducts monthly staff meetings with the care team. Monitors delivery of care by completing patient rounds, documenting care, and maintaining communication for transfer/discharge plan. Motivates staff to maintain a high level of patient care. Educates patients and their families on the care plan; provides details related to treatments, procedures,...
-
Female - Patient Relation Executive
1 day ago
Dubai, United Arab Emirates My Human Resources CO LLC Full timeWe are looking for Female Patient Relation Executive for our client in Dubai. Roles and Responsibilities: - Greeting and directing patients to examination rooms. - Scheduling patient appointments and making reminder calls. - Informing patients about delays and waiting times. - Obtaining patients’ addresses, contact details, insurance information, and...
-
Patient Relation Executive
6 months ago
Dubai, United Arab Emirates Best D O C HOME HEALTHCARE Full timeLooking for Patient Relationship Executive having experience in Home healthcare. Kindly share your Resume to this number 0581581542 Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)
-
Patient Relation Executives Tele-sales
7 months ago
Dubai, United Arab Emirates Call My Doctor Health Care LLC Full timeJob Title**:Patient Relations Executive Cum Tele-sales Representative** Location: Dubai, United Arab Emirates Company Overview: Call My Doctor is a leading provider of home healthcare services in Dubai, dedicated to delivering high-quality medical care to patients in the comfort of their own homes. Our team consists of skilled healthcare professionals...
-
Patient Relations Executive
7 months ago
Dubai, United Arab Emirates NMC Healthcare Full timeA Patient Relations Officer will provide excellent service to the LTC patients and their families by taking by a variety of tasks including - responding to questions, providing needed information, filling out paperwork, and acting as a liaison for the LTC Unit. Responding to the needs of the patient, resolving issues of patient, recommending ways for better...
-
Patient Relations Executive
2 hours ago
Dubai, United Arab Emirates Rals Healthcare Full timeResponsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facility’s database using medical coding protocol to produce a statement or claim. - To act as a liaison between...
-
Patient Relation Executive
1 week ago
Dubai, United Arab Emirates Rals Healthcare Full time**Roles & Responsibilities**: - Greeting and directing patients to examination rooms. - Scheduling patient appointments and making reminder calls. - Informing patients about delays and waiting times. - Obtaining patients’ addresses, contact details, insurance information, and medical histories. - Updating and verifying patient information at every...
-
Patient Relation Executive
9 months ago
Dubai, United Arab Emirates Bim Middleeast LLC Full timeJob description - Responsible for doctors and clinic slot management. - Reallocating the cancelled appointment's slot with another patient. - Patient complaint management - Communicate medical results, treatment, and medicine prescriptions to patient under clinical supervision. - Timely and accurate documentation of patients insurance claim and its...