Account Manager
5 months ago
about company service and the clients they serve. Account managers will act as a
point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find theservice that best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.
**Responsibilities:
- **
- They are communicating with clients to understand their needs and explain service value.
- We are building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client needs fulfillment.
- We are collecting and analyzing data to learn more about consumer behavior.
- Keeping accurate records pertaining to inventory and account notes.
- Maintaining updated knowledge of company services.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience.
**Requirements:
- **
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate Services knowledge.
Pay: AED5,000.00 - AED7,000.00 per month
**Experience**:
- Marketing: 2 years (required)
**Language**:
- arabic Fluent (required)
**Location**:
- Jebel Ali (required)
-
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