Duty Manager

2 weeks ago


Dubai, United Arab Emirates flora inn hotel Full time

Job Title: Duty Manager (Arabic speaking) - 4 Star Hotel in Dubai

Job Purpose: The Duty Manager is responsible for managing the day-to-day operations of a 4-star hotel in Dubai, ensuring that all guest experiences are memorable and meet the high standards of the hotel. The Duty Manager will be responsible for leading the hotel team to deliver exceptional customer service, while ensuring that all departments operate efficiently and effectively.

Key Responsibilities:

- Manage the daily operations of the hotel, including front office, housekeeping, food and beverage, and maintenance departments.
- Ensure all guest complaints and requests are handled promptly and efficiently to ensure guest satisfaction.
- Supervise and manage the hotel staff, providing training, guidance, and support to ensure a high level of performance.
- Oversee the hotel's financial performance, monitoring revenue and expenses, and ensuring that budgets are met.
- Maintain high levels of cleanliness, hygiene, and safety throughout the hotel.
- Ensure that all hotel procedures and policies are adhered to by all staff members.
- Work closely with other departments within the hotel to ensure seamless operations and exceptional guest experiences.

**Requirements**:

- Bachelor's degree in Hospitality Management or a related field.
- Previous experience in a similar role within a 4-star hotel.
- Strong leadership, organizational, and communication skills.
- Excellent customer service skills.
- Ability to work under pressure and in a fast-paced environment.
- Fluency in English; knowledge of Arabic would be an advantage.
- Must be able to work flexible hours, including weekends and holidays.

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: AED3,500.00 - AED4,000.00 per month

Application Question(s):

- ready to join immediately ?

**Experience**:

- hotel: 2 years (required)

**Language**:

- Arabic (required)


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