Night Duty Manager

2 weeks ago


Dubai, United Arab Emirates Emirates Grand Hospitality Full time

We are looking for Night Duty Manager to join one of our properties. Interested applicants should upload their updated CV with recent photo. Only shortlisted applicants will be contacted by HR Department.

Key Responsibilities:

- Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
- Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests.
- Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities.
- Manage, record and promptly resolve issues or emergencies that arise.
- Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area.
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required.
- Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments.
- Act as manager on duty for the hotel in the absence of the Hotel Manager or Front Office Manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.

**Qualifications**:

- Has at least 3 years hospitality experience
- Knowledge in Opera System is a MUST
- Currently in UAE
- Preferably on a visit visa or cancelled visa

**Job Types**: Full-time, Permanent

**Experience**:

- Hospitality: 1-2 year (preferred)
- Opera System: 1-2 year (Preferred



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