Front Desk Receptionist

6 months ago


Dubai, United Arab Emirates DecoArt Full time

**DUTIES & RESPONSIBILITIES**
- Scheduling appointments with clients to start new membership or follow up on past memberships
- Monitoring the front desk and answering incoming calls, greeting customers as they enter, and answering questions about the facility’s services
- Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members
- Updating member records with new contact information and payment details
- Maintaining membership records and processing fees as directed by management
- Collecting payment from members for gym services rendered
- Explaining facility policies and procedures to new members and helping them get acquainted with the facility
- Making announcements over the public address system about events taking place at the gym or facility or about facility policies

**KEY COMPETENCIES**
- Excellent command of written and spoken English
- Communication
- Organization
- Custom Service
- Multitasking
- Computer Skills

**Required Skills and Qualifications**
- High school diploma or equivalent
- Proven customer service experience
- Excellent communication, interpersonal, and organizational skills
- Friendly and professional demeanor
- Ability to work well under pressure and multitask in a fast-paced environment
- Proficient in Microsoft Office, with aptitude to learn new software and systems

**Preferred Skills and Qualifications**
- College degree
- Previous experience working in a gym or fitness center
- First Aid and CPR certification
- Working knowledge of scheduling and billing software programs
- Bilingual

**Job Types**: Full-time, Contract

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your salary expected?
- What is your Visa Status?

**Experience**:

- FRONT DESK RECEPTIONIST: 3 years (preferred)



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