Client Servicing Manager

4 days ago


Dubai, United Arab Emirates Liquid Full time

**What we need**:

- **Experience in large data management on a CMS and user platforms will give you an edge**:

- Project leader for automation of digital user store experience
- Establish performance benchmarks and KPIs for all campaigns whilst reporting requirements and dashboards are set up prior to campaign launches and media tests.
- Extensive knowledge and experience in social media marketing like Facebook/ Instagram is a plus
- Project management with clients, sharing reports, and resolving queries
- Run contests and referral campaigns to maximize acquisitions through referrals
- Run winning strategies to convert organic joins with the help of the support team
- Monitor and Track campaign performance and deliver impression results within the budget
- Manage the lead conversion team to meet daily new user targets
- Create project reports, data management and liaise with the developer team for the smooth functioning of CMS
- Capture key customer feedback and ensure quick resolutions
- Report to the Team Lead on project development, timelines, and results.
- Prepare project reports and track finances and billings post-completion of projects

**Who you are?**
- **Expert with Microsoft Excel and Powerpoint as they will be the pre-dominate programs you will be working with**:

- Excellent English written and spoken skills.
- A passionate team member who is a leader than a follower
- Well-versed in e-Mail marketing
- Self Starter & Independent
- Growth Hacker Mentality
- Not scared to gain new skills and take on new responsibilities
- Self-driven with high levels of patience looking for a career and not a job in advertising
- You have a meticulous eye for details and never let small details slip through the cracks.
- Extremely organized and process driven. You are able to lean on your organization and time management skills to take on multiple projects at a time
- Passionate about working in a fast-paced environment, juggling multiple roles

**Why work with us?**
- Comprehensive package based on experience and skill set that includes medical and public holidays
- Vacation leaves during the first year of employment is 24 days which extends to 28 days after 2 years of work tenure (plus local public holidays)
- Ongoing professional development support via training and mentoring
- You will enjoy a hybrid work setting i.e work from home (2 days) and office (3 days)

**Salary**: Up to AED8,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your notice period?
- Do you have CMS management experience? (CVs with no responses will be automatically filtered out)

**Experience**:

- Microsoft Excel: 3 years (required)
- User acquisition: 3 years (required)
- mainstream ad agency: 3 years (required)



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