Telemarketing Executive Customer Support Executive
5 days ago
We are looking for a dynamic and experienced **Telemarketing Executive cum Customer Support Executive** to join our team. The role combines telemarketing and customer service responsibilities to ensure excellent customer engagement and satisfaction.
**Key Responsibilities**:
- Make outbound calls to potential and existing customers to promote products and services.
- Maintain a customer database and update records after each interaction.
- Provide detailed information about products, services, and offers.
- Assist customers in resolving complaints, issues, or queries effectively.
- Achieve and exceed daily/weekly call and sales targets.
- Collaborate with internal teams to escalate and resolve complex issues.
**Requirements**:
- Minimum 1 year of experience in telemarketing, customer support, or a similar role.
- Excellent communication and interpersonal skills.
- Strong customer-focused attitude with problem-solving abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic computer skills and familiarity with CRM systems.
**What We Offer**:
- Competitive salary with performance-based incentives.
- Opportunities for career growth and professional development.
- A friendly and collaborative work environment.
**How to Apply**:
Pay: AED2,000.00 - AED5,000.00 per month
**Experience**:
- telemarketer: 1 year (preferred)
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