Service Coordinator

2 weeks ago


Dubai, United Arab Emirates NABTA FOR FIRE FIGHTING & ALARM SYSTEM LLC Full time

Are you a natural-born coordinator with excellent organizational skills? Nabta for Fire Fighting & Alarm System LLC is seeking a dedicated Service Coordinator to join our team.

**Responsibilities**:

- Responsible for compiling and sending attendance records of the service team to the HR department on a regular basis.
- Coordinate with the operations team to prepare material requests based on project requirements, ensuring timely availability of necessary supplies and equipment.
- Initiate inquiries to potential suppliers, obtain quotes, and compare prices to ensure competitive procurement of materials and services.
- Prepare and issue Purchase Orders (LPOs) to selected suppliers, ensuring accuracy and adherence to budgetary guidelines.
- Assist in the preparation of internal Annual Maintenance Contracts, including the identification of services, terms and conditions, and pricing.
- Coordinating with clients to gather necessary information and documentation for the preparation of Civil Defense Contract documents.
- Ensure the proper placement and maintenance of Annual Maintenance Contract (AMC) stickers on relevant equipment and systems.
- Track and follow up on the status of materials ordered from suppliers, ensuring timely delivery and resolving any issues that may arise.
- Regularly communicate with clients regarding the status and renewal of Annual Maintenance Contracts, ensuring timely follow-up and maintaining positive client relationships.
- Coordinate and track the movement of company vehicles using GPS systems, ensuring efficient deployment and effective utilization.
- Maintain accurate and organized documentation related to projects, contracts, correspondence, and other relevant records.
- Manage delivery notes, completion reports, and service reports, ensuring accurate and timely documentation of project activities.
- Follow up with clients regarding outstanding payments, ensuring timely collection and resolution of payment-related issues.
- Coordinate and allocate survey or site visit requests to the appropriate team members based on availability and project requirements.
- Communicate effectively with the service team, ensuring smooth coordination of tasks, schedules, and resources.
- Facilitate the acquisition of necessary certificates and documentation required for compliance and project completion.
- Coordinate and schedule inspections by civil defense authorities, ensuring compliance with safety regulations and standards.
- Occasionally prepare quotations for Annual Maintenance Contracts on an as-needed basis, considering service requirements and pricing guidelines.
- Manage petty cash for maintenance-related expenses, ensuring proper record-keeping and adherence to company policies.
- Coordinate and manage emergency call-outs, ensuring prompt response and resolution of maintenance-related issues.
- Follow up on Planned Preventive Maintenance (PPM) activities and coordinate site access for the service team.
- Assist in the preparation of classification documents and monthly meeting reports, summarizing key activities and achievements.

**Requirements**:

- Able to multitask and enjoy working with different scopes simultaneously.
- Minimum of 2 or more years’ Service Coordinator experience in Fire Protection Industry or Engineering and Contracting Company
- Bachelor's degree in Business Administration, Information Technology, Information Systems, or similar.
- Comfortable handling confidential information.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Exceptional communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Team player who thrives in a fast-paced environment
- Problem-solving abilities to meet client needs effectively

**Salary**: From AED2,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How much is your expected salary?
- Can you join immediately?

**Experience**:

- Administration: 2 years (required)
- Service Coordinator: 2 years (required)


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