Business Development Manager E-commerce

4 weeks ago

Dubai, United Arab Emirates Danone Full time

About the job
Our WHY is INVITING the WORLD to EXPERIENCE our BEST WATER BRANDS as well as PLANT BASED PRODUCTS.

We bring to life our iconic global brands EVIAN & VOLVIC.
At the same time, we take care of bringing plant-based food and drinks reflecting our desire to offer a wider choice to all consumers, especially the growing number of 'flexitarians' looking to diversify their protein sources, and people with dietary constraints or preferences.

We operate on a unique business model: partnership with local distributors. We work with more than 150 distributors, operating in more than 110 countries. The team behind it is no more than 100 people, with employees strategically based around the world. In fact, we are one of the most culturally diverse Business Unit in Danone with about 30 different nationalities located in over 20 countries.

When you join us, you will be amongst like-minded individuals - ambitious and hunger for more, flexible & autonomous, resilient in the face of challenges & driving change, high-performers & team players. Every individual makes a direct impact to our business results.

We are Evian Volvic Alpro International (EVAI).

**Objectives of the role**:
Channel strategy development and implementation:

- Develop the Business plan: identifying the key levers to grow the Business and share/align with the partners and follow up with action plans
- Develop and implement JBP for TOP Customers
- Volume / value sales plans (depletions sell-in/sell-out)
- Distribution plans by Customers
- Plan of new product listings
- Visibility on sites (search, images, description, product recommendations, shopper comments, additional placements)
- Customer promo plans (based on best practices, PY approach and ROI evaluation)
- Price recommendations (regular / promo)
- Terms & conditions for channel
- Implement trade marketing strategy and recommend market needs

Business planning and analysis
- Sales results diagnosis
- Forecast preparation (regular / promo by channel / customer / SKU)
- Target preparation (channel / customer / distributors KAMs)
- Regular monitoring and analysis of market activities and competitor's actions
- Anticipate risks & opportunities for the channel
- Management of channel budget (EVI & distributors investments)
- Monthly reporting on performance: internal and with partners
- Ensure & challenge the resources needed to execute the plans: partners' organization & investments

Communication with distributors team
- Close follow up of distributor performance: KPI's monitoring & reports, monthly channel overview meeting & monthly letter
- Regular communication with distributors team to align and control of implementation of join KPI and business plans (assortment Must Have List, customer promo plans, on site visibility, customer investments plans)

Customer management and execution control
- Direct communication and negotiation with TOP eCom Customers
- Participation in negotiation with Customers with distributors team
- Monthly customer overview letter for TOP customers
- Control of implementation of agreed plan with Customers

About you
- Around 5 years relevant experience in e-Commerce sales.
- Optional: 3-5 years in Distributor Management, Key account Management

Abilities:

- Result oriented : pragmatic, flexible, business quick understanding
- Strong Organization skills : be able to prepare, present and follow-up Business plan with the partner
- Open-minded attitude, self-motivated with drive, passion
- Ability to leverage the multi-Cultural differences and similarities and engage people
- Ability to anticipate and plan ahead

Competencies:

- High knowledge of the e-Commerce channel & TOP Customers
- High knowledge of best practices in e-Commerce channel
- Negotiation skills
- Volume forecasting
- Budget planning and monitoring
- Analytical skills
- Presentation skills
- Ability to convince internally, partner, distributor & Customers.
- Understanding of strategic vision and marketing
- English Business level required

About us
About us, We offer and What’s next (Internal) Required.

About us, We offer and What’s next (External) Required. At Danone, we guarantee that you can simply be yourself. We believe that it's up to you to define the way you work, to develop yourself, to progress. With us, you'll work in an exciting, complex and challenging environment. This is how you will create new opportunities Join our movement for a more sustainable world. One Planet One Health BY YOU.

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