Platform Growth Lead

7 months ago


Dubai, United Arab Emirates Kitopi Full time

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

Platform Growth Lead will ideally have a platforms background or marketing consultant experience, leading direct key accounts or third-party relationships. This role will focus on increasing revenue through various platforms and grow partnerships with leading aggregators.

**What You'll Do?**:

- Grow - Drive restaurant revenue and value on platforms i.e. Talabat, Deliveroo, Careem and other platforms through deepening our partnerships with them, leveraging our International brands cuisines product adoption. Creating Monthly and Quarterly Marketing campaigns and managing campaigns budget on the platforms. Scale our delivery process (e.g. launch plan, sales, marketing plan, expansion/selection review,) to ensure the success.
- Connect - Engage directly and through your team with the platforms and understand which platforms are key for us to unlock. Staying informed on platforms offering trends, marketing campaigns is key to success in this role.
- Influence - Work cross-functionally with our Operations, Branding, Finance and analytics teams to improve the Restaurant performance and achieve revenue targets on the online platforms.
- Strategize - Work with senior leadership across the Branding and Ops to devise and execute on the overall strategy for retaining and growing our brands in the market.
- Analyze & Experiment - Analyze the key metrics of our brands performance to understand the drivers of growth and expansion. Analyzing Marketing campaigns to understand if it is financially viable and if it brings the expected growth.
- Develop standard work methods and frameworks for management of key brands in the most effective way and looking to expand volume and profitability of accounts
- Achieve and consistently exceed monthly goals (financial and qualitative).
- Develop long-term relationships with key platforms partners.
- Managing and maintaining multiple brands online menus.

**What Are We Looking For?**:

- 1 - 2 years of proven experience working as an Account Manager, Marketing consultant and leading directly Key Accounts or Third party relationships.
- Eye for business and financial understanding of commercial business models.
- Strong data analysis skills and excel skills.
- Demonstration of achievement in partner management and consistently exceeding critical metrics, revenue targets, and company goals.
- Excellent communication and social skills, with the ability to persuasively communicate recommendations and efficiently champion customer needs.
- Outstanding work ethic and attention to detail.
- Excellent communication and sales skills.
- Strong critical thinking abilities.
- Managing a book of business by leveraging systems, processes and best practices.
- Achieving observable results and continuous improvements despite challenges and setbacks. Taking great care of the work ensuring all aspects of work are completed accurately and on time.

**Recruitment Process and Timeline**

**Benefits**
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan (**T&C Applies**)
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code (**T&C Applies**)
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- Annual leave as per the company policy

**So, what does it really mean to work at Kitopi?**

We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure t


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