Holiday Home Revenue Expert
6 days ago
We're looking for a **Revenue Specialist cum Listing Coordinator** - MUST have at least one year of experience in Holiday Home Company.
**Responsibilities**
- Handle reservations, inquiries, and cancellations in an attentive, courteous, and efficient manner
- Quote available rates to maximize room revenue according to Company standards
- Coordinate with clients for bookings, room availabilities, and extra services
- Follow through with delight tasks, such as delivering extra items to guests’ mid-stay, troubleshooting systems and appliances, housekeeping cleaning and maintenance requests.
- Enter reservations into the database according to standard operating procedures
- Assist
- our guests with their needs during the booking process, pre-stay, during their stay, and post-stay and assure a better rate to our services applicable on reviews.
- Collaborate with third-party cleaning partners to ensure each of our properties are cleaned on time and with the highest standards.
- Book reservations and add-on sales by closing lead opportunities.
- Proactively respond to troubleshoot and resolve client issues in a timely and positive manner.
- Work with our various team to find scalable solutions that improve quality, operational efficiency, and client satisfaction.
- Maintain company culture by having an upbeat and open attitude.
- Build and maintain positive relationships with building staff and vendors.
- Well knowledgeable with the DTCM portal
- Responding extremely fast to calls and general enquiries to ensure guests are not kept waiting
**Salary**: AED3,000.00 - AED7,000.00 per month
**Experience**:
- Holiday Home Company: 2 years (required)
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