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Customer Service Representative

3 months ago

Dubai, United Arab Emirates Elite Sports Academy Full time

**Job Title: Customer Service Representative** (Dubai)

The Company:
Elite Sports Academy is a leading sports services company in the UAE, renowned for its dedication to providing high-quality services such as sports coaching and development, ECA programs for schools, sports holiday camps, and facility management. We offer a comprehensive range of curricular and extra-curricular sports programs delivered by fully-qualified coaches throughout Dubai and Abu Dhabi.

We are currently looking for a full-time Customer Service Representative to join our team at Elite Sports Academy in Abu Dhabi. As a Customer Service Representative, you will play a crucial role in providing excellent customer service and administrative support to ensure the smooth operation of our sports coaching and development programs, sports holiday camps, and facility management services.

Job Responsibilities:

- Greeting customers in a lively and friendly manner to create a welcoming atmosphere.
- Create and maintain filing systems and registers to ensure efficient organization and retrieval of documents.
- Support and assist with payment collection during coaching sessions and sign-up days.
- Provide general administrative support to the team and assist with assigned tasks.
- Collaborate effectively with team members to ensure efficient coordination and communication.
- Maintain a positive and customer-oriented attitude while representing the organization to stakeholders and clients.

Job Qualifications:

- Minimum of 2 years of experience as a Customer service representative in the UAE, preferably in the sports services industry.
- Excellent customer service skills
- Administrative background is an advantage
- Bachelor's degree in a related field.
- Valid UAE driving license is a must.
- Smart and positive thinker, with the ability to thrive in a fast-paced environment.
- Excellent verbal and written English skills, enabling effective communication with diverse customers.
- Strong communication and organizational skills, with keen attention to detail.

Join our team at Elite Sports Academy and become part of a dynamic and passionate organization committed to delivering high-quality sports services. As a Customer Service Representative, you will have the opportunity to contribute to the success of our programs and play a vital role in supporting our mission to promote sports development and excellence in UAE

Pay: AED4,000.00 - AED5,000.00 per month

Application Question(s):

- How much is your salary expectation?
- Are you willing to work from Sunday to Friday?
- What is your notice period?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 2 years (required)

License/Certification:

- UAE Driving License (required)