F&b Supervisor
2 months ago
Manages and oversees all staff in program area, including providing direction and leadership to staff and volunteers.
- Responsible for staff scheduling and reviewing time and attendance, including managing leave request and time entry approvals.
- Plans, coordinates, and supervises all food and beverage operations with the organization, including at recreation facilities, outdoor venues, and catering opportunities.
- Creates menus, determines pricing, and orders supplies to ensure adequate inventory and cost-effectiveness.
- Ensures all food and beverage services follows local health and safety regulations, including obtaining necessary permits and inspections.
- Prepares and manages budgets and financial reports for food and beverage service, including forecasting and reporting on financial performance and implementing cost-saving measures.
- Works closely with IT Division and recreation staff to ensure point of sale system and processes are functioning properly.
- Oversees catering for events and activities hosted by the district and coordinates with event planners to provide seamless service.
- Responds to customer complaints and concerns in a timely and professional manner and implements customer feedback to improve service.
- Develops and implements food and beverage policies and procedures; ensure compliance with policies.
- Serves as Customer Service Specialist as needed, role modeling exceptional performance.
- Continuously evaluates and improves food and beverage service through market research and customer feedback; implements new menu items, promotion and other strategies to increase sales.
- Coordinates with other departments and managers in the district to ensure seamless food and beverage service and to meet the overall goals of the district.
- Develops and implements marketing strategies to promote food and beverage services, including social media campaigns, flyers, and working with local media
- Maintains a safe and clean environment.
- Acts as a Mandatory Reporter; reports incidents of child abuse/neglect.
- Performs other job-related duties as assigned.
Pay: AED3,000.00 - AED4,000.00 per month
Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (required)
**Education**:
- High school or equivalent (required)
**Experience**:
- Food & Beverage: 2 years (required)
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