Human Resources Coordinator/Координатор
3 months ago
**Цель работы**: Восстановить нормальную работу информационно-технических сервисов в пределах согласованных уровней обслуживания и приоритетов бизнеса, а также минимизировать отрицательное влияние на операции Emirates Group и внешних клиентов. Быть единой точкой контакта (ЕТК) для разрешения назначенных инцидентов и запросов на сервис.
**Квалификации и опыт работы**: Информационные технологии. Связь: 12 лет образования или эквивалент: Опыт работы 4+ года Знания/навыки: - Обучение по коммуникациям, ЛВС-сетям и аспектам обслуживания клиентов от признанного поставщика или учебного заведения. - Опыт работы в сфере компьютеров и связи в качестве инженера поддержки, занимающегося ЛВС/ШВС-сетями. - Знание использования ПК и периферийных устройств, а также других офисных инструментов, таких как MS Office и электронная почта. - Служба поддержки пользователей и управление инцидентами - Инфраструктурная эксплуатация проблемной системы - Поддержка пользователей Руководящая роль: НЕТ
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